The Glass House - Norwich

Absolutely disgusted with the service the manager Tim something was so rude me and my friend went in today for meal and few drinks with it how ever we ended up... read more Absolutely disgusted with the service the manager Tim something was so rude me and my friend went in today for meal and few drinks with it how ever we ended up in situation of manager mixing us up with other customers and telling us we not getting served and have to leave me.. me explaining the situation I was in the manager did not accept he’s mistake in mixing up customers and still got me to leave I was so confused and had to leave with other staff agreeing that I wasn’t In the wrong really sad to face this type of situation certainly won’t be poping in again for poor service..

Absolutely disgusted with the service the manager Tim something was so rude me and my friend went in today for meal and few drinks with it how ever we ended up... read more Absolutely disgusted with the service the manager Tim something was so rude me and my friend went in today for meal and few drinks with it how ever we ended up in situation of manager mixing us up with other customers and telling us we not getting served and have to leave me.. me explaining the situation I was in the manager did not accept he’s mistake in mixing up customers and still got me to leave I was so confused and had to leave with other staff agreeing that I wasn’t In the wrong really sad to face this type of situation certainly won’t be poping in again for poor service...

Absolutely disgusted with the service of the manager tim something was so rude to me and my friend went to eat today and only a few drinks with it, as always we... read more Absolutely disgusted with the service of the manager tim something was so rude to me and my friend went to eat today and only a few drinks with it, as always we ended in the position of the manager, mix us with other customers and tell us that we are not served and must leave me. I explained the situation that I was in the manager, not accept that he was mistaken in mixing customers and still leaving me was so confused and had to leave with other employees that I was not in the wrong really sad to see this type of situation, certainly will not be back in bad service.

Typical wetherspoons, cannot complain, as the menu has improved greatly in recent years. the chili is always a hit (with rice or a jacket kartoffel), the curry... read more Typical wetherspoons, cannot complain, as the menu has improved greatly in recent years. the chili is always a hit (with rice or a jacket kartoffel), the curry is quite beautiful, although inconsistent, and I love the quinoa salad with extra avocado. great for a cheap, fast to the center of the city.

Visited today the glasshouse norwich! eating was good, service (releaing tables) slow! had a question about the staff and was greeted with rudeness when he had... read more Visited today the glasshouse norwich! eating was good, service (releaing tables) slow! had a question about the staff and was greeted with rudeness when he had asked to speak with the manager, had to wait a while when I complained the woman concerned was admired and while they left them both admired! not sure that this professional behavior for wetherspoons approved!