Menu - Gianbiaz

Decided to have a Saturday evening meal out and having been here approx 5 times before that were very good we were pleased to find they could accommodate us. Le... read more Decided to have a Saturday evening meal out and having been here approx 5 times before that were very good we were pleased to find they could accommodate us. Left feeling quite unhappy. Quite a wait between our starter and main. Waitress cleared starter 's away and brought fresh cutlery for mains. Another waitress then asked if we wanted desert! No we would like the main course please . Watched several tables being served and we 're happy when we saw plates coming our way. Not our order and they were returned to kitchen. Eventually our food arrived. I was lucky, my food was good but hubbies veal must have been cooked and forgotten ? hence our wait) as it was quite charred underneath. Decided not to have desert and asked for bill. We always check these and was surprised to see a £6 drink on the bill we certainly had not had. Possibly won 't be returning sorry.

An anniversary meal and chose what WAS a great restaurant The text sent the dat before stating that had to reply with name number and time of booking made over... read more An anniversary meal and chose what WAS a great restaurant The text sent the dat before stating that had to reply with name number and time of booking made over a week ago as it would not be confirmed till this detail was given. Welcome was not what had previously experienced there and not given a great table. Had to ask one of the four waitresses if we could order a drink 10 minutes after being sat down wouldn’t have minded but there were only 3 other tables occupied. Ordered starter without ‘peppers’ I had to explain to the waitress what peppers were as in “bell peppers, the green, red, yellow, orange ones bit worrying really was not asked if we had any allergies which was surprising as this is a repeated question you’re asked nowadays. After and hour of arriving for our reservation, ordering and finishing our starter the main came. My wife ordered smoked salmon and pasta, what arrived was cooked salmon in the pasta not smoked a totally different taste and flavour. I asked to check the menu and smoked was stated, we explained this to who appeared to be the head waitress, who could not comprehend the difference in cooked or smoked, no apology or explanation was given and we were only asked to reselect, lasagna was asked for. I had ordered and had a lovely veal Milanese, with salad, which I finished, my wife asked that hers now be cancelled as would not want to eat on her own as I was finished, minutes later a lasagne arrived this was duly returned and the bill asked for. Very unprofessional No apology Poor service A total and unfortunate change and a restaurant I will not voluntarily go to again Times are a changing and this is a shamefully wrong direction