Ruby Red - New Rochelle
Ruby Red
Description
The restaurant showcases a range of culinary experiences, from exceptional dishes to frustrating service. Many patrons rave about the delicious food, particularly the General Tso Chicken and honey wings, noting generous portions and quick delivery times. However, a significant number of customers have reported issues with order accuracy, unprofessional service, and missing items like utensils and sauces. While some find the ambiance and personal touch of the staff endearing, others have encountered rude interactions that tarnish their visits. Overall, the restaurant offers good food but struggles with consistency in service quality, leaving diners divided in their loyalty.
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Feedback
Ordered for delivery and food was nasty. Also, my dumplings arrived swimming in soy sauce. Would give 0 stars if I could
It seems the restaurant has closed down without updating its information on Google Maps. I spent over 45 minutes driving up and down North Ave searching for a place that no longer exists. Instead, I ended up going to the Golden Wok.
I’ve wasted money 3 times at this place. The food just doesn’t seem fresh and the lady at the front overprices you and creates the excuse that it’s tax. Like no you’re just making up your own prices.
I placed an online order today that was confirmed by the restaurant, and I even received an order confirmation number. However, I waited over an hour and a half for my order to be delivered, even though the estimated delivery time was only 30 minutes. Unfortunately, my order never arrived! I attempted to call the restaurant several times, but no one answered. This experience was incredibly unprofessional, and I will definitely not be ordering from this place again.
