Rocacho - Madrid

Dinner with friends. We ordered a selection of starters. Everything was good except the jamon came with some breadsticks that might as well have come out of a p... read more Dinner with friends. We ordered a selection of starters. Everything was good except the jamon came with some breadsticks that might as well have come out of a packet. We ordered about 4kg of beef from a working cow for seven people. Upon enquiry, this just means a cow that was able to roam around. The term working is historic. The meat was shown to us before it was cooked. Given the quantity of bone and fat, this was a good amount with me struggling to finish it off for everyone else, as usual. The meat was truly excellent. The fries came on the side at €6 euros per plate were no better than supermarket oven chips. Likewise, the piquillo pimientos at €9 per plate were no different than ones I would have got out of a jar. Possibly I would have rated this as 4 stars. The environment and service let it down though. The chair I sat in had a cigarette burn in it. Given you can 't smoke indoors, the chair must 've been very old. The tablecloth wasn 't clean. The wine list was taken away when we ordered our first drinks, not sure why. When the meat arrived, no condiments were offered. There was a sideboard a couple of metres away from us with condiments: salt pepper, mustard, etc. This wasn 't offered to us, we helped ourselves. The meat came pre-sliced on two large platters, only one of them had serving utensils on it. I could overlook any one of those things, when you are charging around €120 per person we opted for the meat that was €95/kg, €180/kg also available), I expect the establishment to get almost) everything right. Once the main course was delivered, the staff let us to our own devices in one corner until it was time for digestif. They put up with our fairly heavy drinking we were loud but not rude), very friendly. Overall, it was a nice dinner but overpriced by about 50% given my criticisms above. My recommendation to management is to try to re-evaluate the overall experience with a critical eye and try to sharpen things up so that customers feel the high prices are deserved.

Very good meat at a price. First courses were disappointing and the service is just about acceptable but far from the level one might expect. read more Very good meat at a price. First courses were disappointing and the service is just about acceptable but far from the level one might expect.

My husband and I came to this restaurant in Madrid with v high expectations. We were disappointed! My husband ordered a steak which was over $100 (Tbone steak)-... read more My husband and I came to this restaurant in Madrid with v high expectations. We were disappointed! My husband ordered a steak which was over $100 (Tbone steak)-the most fatty and tough piece of meat he has ever experienced! First he asked medium rare and it came barely cooked. They brought it back more cooked but tough as shoe leather. My fish (cod) was also not properly cooked- it was under cooked with a sauce on the side that was nice. Service was efficient and waiters v nice but don’t recommend their food!

Food: 5 Service: 5 Atmosphere: 5 read more Food: 5 Service: 5 Atmosphere: 5

Food: 5 Service: 5 Atmosphere: 5 read more Food: 5 Service: 5 Atmosphere: 5