Outback Steakhouse - Feedback

#26 - Seafood - Livonia, Steak, American

Reviews

Overall Total Score
3.3 out of 5
Good | 8575 reviews

Was User at Outback Steakhouse a mag?
The bloomin wobbles, soup, salad, steak, and potatoes were fantastic. However, the service could use some improvement as it was not pleasant to get the waiter's attention for a refill or the bill. Additionally, the overgrown weeds in the landscaping were quite shocking. View all feedback.

What User dislikes about Outback Steakhouse:
This restaurant is a disappointing substitute for a true steakhouse. The steak was overcooked and tough, the Caesar salad had wilted lettuce, but the bread was tasty. Despite waiting an extra hour for my steak, no one offered to compensate or provide a complimentary dessert. The waitress tried to make things right, but overall, the lack of care from the establishment is concerning. I will not be returning and will ca... View all feedback.

Reviews from various websites

Gastroranking-it

Last update : 27.07.2024

4.2 ★ from 50 reviews
chris
Chris 27.07.2024 - 04:02

Ryan and Destiny were great, very friendly made sure we had everything quickly. We will definitely be back!

aaron
Aaron 27.07.2024 - 04:02

Fast service, nice atmosphere! Adam was a fantastic server! Definitely will return!

celeste-mullins
Celeste 27.07.2024 - 04:02

Ordered for the first time at this location for take out and never will again. Check your curb side bags before you leave the location as a few items were missing from my order and I had to go back in. Staff was friendly but seemed all the way around confused on what to do expect for the one person helping me. Getting home I was highly disappointed in my sloppily placed burger with the core still in the middle of the tomato and 4 pieces of lettuce. Who wants to eat a core?! Who passed this out of the kitchen?! It just feels disrespectful. The second picture is the steak salad that’s $17, I put the sauce container next to the steak to show you how extremely small it is. I’m lost for words and not asking for anything to compensate me, I’m just disappointed this is how paying customers get served.

doreen-walker
Doreen 27.07.2024 - 04:02

Our server was fantastic! I ordered the steak chili without beans, and if you enjoy spicy food, you’ll definitely love it! The ribeye steak was seasoned to perfection, and the Brussels sprouts were the best I've ever tasted. But I have to say, Michael M, our waiter, was the absolute best. He was very polite, informative, and showcased excellent customer service skills!

wilson-the-diabetic-
Wilson 27.07.2024 - 04:02

We've been coming here for years, and my wife has gluten and dairy allergies. Today was the first time we learned that the vegetables are cooked in butter beforehand, which explains some of the issues we've been experiencing. Our waiter, Nic R., truly stood out. Not only was he an exceptional server, but he also took the initiative to check on this important detail for us. Great job, Nic! We truly appreciate your dedication and care. Everyone should request Nic R. as their waiter! Thank you!

Outback Steakhouse has garnered a diverse array of feedback, reflecting both culinary highs and lows. Diners have praised the enticing flavors of dishes like the bloomin' onion and steak; however, consistent issues with food preparation and service mar the experience. Complaints about overcooked steaks, poorly executed salads, and sparse attention from servers echo throughout many visits. While some patrons appreciate the attentive bartenders and cozy atmosphere, others express frustration over long waits and contaminated food. Overall, while there are commendable moments, many are left questioning the restaurant's commitment to quality and service.

Menu

Last update : 14.01.2023

2.8 ★ from 10 reviews

This restaurant is a disappointing substitute for a true steakhouse. The steak was overcooked and tough, the Caesar salad had wilted lettuce, but the bread was tasty. Despite waiting an extra hour for my steak, no one offered to compensate or provide a complimentary dessert. The waitress tried to make things right, but overall, the lack of care from the establishment is concerning. I will not be returning and will caution others to steer clear as well.

The bloomin wobbles, soup, salad, steak, and potatoes were fantastic. However, the service could use some improvement as it was not pleasant to get the waiter's attention for a refill or the bill. Additionally, the overgrown weeds in the landscaping were quite shocking.

Very moody atmosphere (low lighting) with a welcoming host who said the wait time was about 5-10 minutes. Our waitress was nice and, she was very attentive. She check on us in a timely manner. Are appetizers came with our dinner because they had forgot to thaw chicken wings. Which my husband said, how was it a Friday night and you forget to thaw chicken wings? All of the food was good; except for his steak he wanted it well done and it was pink half way through him eating it.. So we had to send it back to get the other have cook correct.

Second visit since September last year. I’m told new management, but I haven’t noticed any positive or negative changes which is actually good, because I am a repeat customer). The newer bartender, Ladrell, is very attentive, very responsive, and pleasant to talk with.In short, keep up the good work!

This location sucks. I don't know why I keep coming back here. Service is extremely hit or miss, mostly miss 98% of the time.We once again came here tonight on 7/8/22. Sat at our table for like 10 minutes before we were acknowledged. Waited another 15 minutes for our drinks (2 waters and 2 pops) to come.We got the classic free outback bread, but once again we had to wait for silverware. Couldn't even start on the salad either until we got silverware.The steak wasn't cooked right. Fine whatever I'll live. Not going to say anything and have to wait again. My side broccoli was missing. Once again had to WAIT for that to come.I love outback. But I'm done with this location. It's not worth my time anymore.

Google
3.9 ★ from 3735 reviews
Doordash
4.1 ★ from 8300 reviews
Restaurantji
3.1 ★ from 265 reviews
Gastroranking-us
3.8 ★ from 3459 reviews

Good Rated Restaurants near Livonia