Tim Hortons - Lethbridge
Tim Hortons
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Wonderful little coffee spot! The service is consistently quick and friendly, and they always prepare my coffee exactly how I like it!
I had an extremely unpleasant experience with the customer service. They charged my card twice, which is reflected on my bank statement. Instead of resolving the issue, they just argued with me, saying it wasn’t their problem. The manager was of no assistance either. I don’t think I will be coming back here again.
Paid extra vanilla and sugar cane for my iced coffee and I received a very strong iced coffee with no vanilla and sugar
Complete disregard in terms of customer service. Restaurant was empty we were the only ones in the line and no one was paying us any attention. It took maybe 10 minutes before we were attended to after asking for service. People were just waliing by doing there own thing one employee went on his phone. Like horrible on the customer service. When the food was prepared the guy just threw it down on the counter. Shop did appear clean and display did loom good as well. You would have thought we received free meals. Even if it were free the customer service was horrible.

