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Contribute Feedback What Lisa McWilliams doesn't like about Tokyo Japanese Chinese:
They forgot the items in my order. I used Door Dash. They telling me they’re not going to reimburse me my money or anything. This place is a joke and I’ll never order here again. View all feedback.
I’m honestly disappointed with this: it tastes as if it sat all day, and I will definitely not be coming back.
Sat for 10-15 minutes and was completely ignored. Tried to get both waiters attention and they turned and walked away like I wasn't there. Treated me like I was completely invisible. Everyone else there was being waited on. I ended up just getting up and leaving.
We ordered three platters today for takeout and the food here is disappointing at BEST. To be honest, I am absolutely livid that I 've ordered from this establishment today. I checked their menu online prior to calling in our order (screenshot posted in the photos) and we decided on two combination platters (listed at $7.95 each) and a steak/chicken hibachi platter (listed at $9.25), nothing special or extra. When I went to pick up the food, the lady behind the counter charged me over $45 as our total! When I asked about the discrepancy in price, all she had to say was here 's an updated menu as she put it into my bag. I got home and checked the updated menu (photo attached); the combo platters are listed for $10.95 each and the hibachi chicken/steak is listed at $12.45. That gets us to $34.50 add tax and it shouldn 't be more than $40.. I have no idea where they get off with stealing money from people, but thats not even the worst part. The worst part was the food! The hibachi comes with CANNED CARROTS (I swear, I could not make this up, check the photos) on top of sticky white rice with a watered down, nasty sauce on the side. The fact that they call this fried rice is just embarrassing. The general chicken has a kick to it, but is nowhere close to what it 's supposed to look/taste like. It is very clear that the people cooking in this kitchen are not authentic cooks and the person running the pricing/marketing/front of house is either horrible at math or an absolute crook. Overall an incredibly disappointing experience and would 100% not recommend visiting this establishment
Must have new owners because the food taste different and they always get my order wrong but I keep it because it’s a hassle to go back
They forgot the items in my order. I used Door Dash. They telling me they’re not going to reimburse me my money or anything. This place is a joke and I’ll never order here again.