Arby's - Feedback

American, North American, Delivery Services

Reviews

Overall Total Score
3.7 out of 5
Very good | 1779 reviews

Reviews from various websites

Restaurantji

Last update : 28.04.2024

3.8 ★ from 40 reviews
charles-upton-librar
Charles 28.04.2024 - 04:37

I ordered the buffalo chicken sandwich along with fries and a drink, and it was absolutely delicious! The buffalo sauce they use is so good that it makes you want to order a second sandwich. I really enjoy my visits to Abby's every time. It's a great place to eat, and they definitely know how to serve up some hearty meat dishes!

richard-gibson-2
Richard 28.04.2024 - 04:37

I really enjoyed the food, and the staff was incredibly friendly. One young staff member, in particular, stood out.

barbara-phillips-fir
Barbara 28.04.2024 - 04:37

I had previously blacklisted this restaurant, and now I remember why. The Laurel, MS location really needs some serious upper management involvement, and I don’t just mean the store manager. They could benefit from some “Undercover Boss” episodes to see what’s really going on. The food quality was abysmal. We placed up to eight orders, and none of us were satisfied with our meals. 1) The curly fries were cold—no warmth, nothing. 2) When someone requests extra ice, please actually put more in their drink. I enjoy a cold beverage, not just three ice cubes floating on top. Sonic doesn’t have a problem with providing extra ice, and with your prices for meals and drinks, neither should you. 3) We ordered a variety of sandwiches, but all the meats were stone cold. For the beef and cheddar sandwiches, all the cheese ended up stuck to the wrapper instead of on the sandwiches. Seriously, you need to do better. Spending $50 to $70 on an office lunch and then driving almost 25 minutes for this experience is unacceptable. Sincerely, A Disappointed Customer

pam-powell-2
Pam 28.04.2024 - 04:37

Great food. Super friendly staff.I left the above review pre 2020. This time my experience wasn’t so grand. Although their website and google show they are open until 10, the dining room closes at 8. I had already ordered in the app and paid, and got there to discover I could t eat inside. Although there were people working there. If employees are there, what does it hurt to allow customers to eat inside?

kimberly-woodall-1
Kimberly 28.04.2024 - 04:37

My French dip was okay but the lettuce was not fresh, it was soggy. My fries were also cold kind of bottom of the basket cause it was alot of small hard pieces. The mozzarella sticks were fresh though ?

**Dining Disappointment: A Mixed Bag at Local Eatery** Recent experiences at a popular restaurant in Laurel, MS, reveal concerning inconsistencies in food quality and service. Many patrons lamented cold meals, with specific complaints about undercooked fries, soggy lettuce, and improperly prepared sandwiches. Service times also drew criticism, with waits extending to 30 minutes despite a modest crowd. While some previous visits yielded positive feedback on the food and friendly staff, this latest wave of customer sentiment suggests urgent management intervention is needed. Overall, diners seek an improvement in food temperature and timely service to justify their continued patronage.

Menu

Last update : 27.04.2023

4.4 ★ from 6 reviews
bgoldner-1
Yvette 27.04.2023 - 06:44

I'm pretty happy with Arby's I have many options like a bride. I have lots of good sales.

larkin-jayce
Jayce 27.04.2023 - 06:44

Harley just answering my favorite fast food restaurant the food is really good. And not as unhealthy as some of these other places like McDonald's or Burger King

zander53
Zander 27.04.2023 - 06:44

I'm not sure why Arby's has a negative reputation. The chicken salad sandwich was…

qhayes-1
Muhammad 27.04.2023 - 06:44

I sampled the new burger on their menu, and it was fantastic! Although it was a bit overcooked, the flavor was still outstanding.

emcclure-fern55
Shane 27.04.2023 - 06:44

Arby's serves tasty food, but the drive-thru can be a bit challenging. On rainy days, it can be tough to find a parking spot.

Sirved

Last update : 22.04.2025

3.9 ★ from 16 reviews
mary38-1
Mary 22.04.2025 - 02:17

The current staff were friendly and helpful. Try the new Diablo Burger would recommend, plus the Diablo fires were just as good but a little to no spice.

jane-ee
Jane 22.04.2025 - 02:17

They are slow, food is burnt service been waiting for 20 minutes odered for 2 people but they charged me for 2 more things and didn?t realize until later

noble87
Noble 22.04.2025 - 02:17

Got the new burger they are selling, and it was really good. It was a bit overcooked, but still tasted great.

quitzon-cloyd
Cloyd 22.04.2025 - 02:17

Don't know why but on this trip it took about 30 mins to get my food. It was a Sunday about 10 to 15 people in the restaurant. When I got my food it was cold not happy about that. In the past I've gone through the drive thru never had this problem. I'llstill give them another try because I love the stake house brisket.

groenendaal-fedde
Fedde 22.04.2025 - 02:17

Burger was delicious, restaurant could use a good cleaning, manager was rude,loud,ghetto,store was very humid,floors greasy

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2.0 ★ from 1 reviews
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