Chipotle Mexican Grill - Lakewood

I have loved Chipotle forever. Unfortunately, the past three times coming to this location have been awful. The barbacoa has been just huge, tough chunks like not cooked down nearly enough. Last time they didn’t have pico or pinto beans (super basic staple items) and the guac was brown af. I’m disappointed enough to waste my time writing this stupid review. I suggest people go to Illegal Pete’s instead.

This chipotle was 15/10 every time I was here. the staff are all super and very friendly. I drive out of my way to get to this special location due to its engagement for customer service and its excellent.

If a business is advertised as being open until 10pm they shouldn’t lock the doors until 10. I showed up at 9:46 and they had the doors locked. When clearly there were others not only me still outside. Maybe since it was Saturday they wanted to leave early. But still if they want to leave before the advertised hours maybe they should find different jobs.

The people working here do not give a **** about anything besides chatting with their coworkers. When someone finally came over to take an order they continued their conversation with the manager who also didn't give a **** people were waiting in line. Because the woman making the bowl wasn't actually paying attention to me while making it she gave me white when I asked for brown and pinto when I asked for black. I'm a vegetarian and I asked for chicken on the SIDE for my dogs. She slapped it right on the bowl because again whatever conversation they were having was clearly more important. I should have walked out instead of paying for it. I gave it to a hobo because I couldn't eat it. So disrespectful. Never supporting their business again.

Wow, I never had a load that's so rude. they have opened up late today, but no efforts have been made to tell the people waiting outside, they would be half an hour or later at the opening. if something they laughed at me, instead of telling me they're breaking up late. I go to make a mobile order later, and my rice was so heavily understated. I didn't make my whole bowl edible. if I couldn't give you a star, I would. the rudeness of the staff and the **** quality of the eating made this chipotle the worst. I recommend taking the extra time to literally drive any other chipotle.