Starbucks - Kingston

Regular starbucks with drive through, not as busy as other locations

Technically I didn't have food I had a mocha Frappuccino and it was

I go to this location quite often. The quality in general is fine. The staff is usually friendly but they need to pay more attention. I have a dairy allergy, and I can not go through the drive-through because I've had too many experiences with my order getting made with dairy. I have to go inside and watch them make it. I also have a speech impediment, and the music inside the store is so ridiculously loud that the people taking the order can't fully hear me. I have resorted to showing them my typed out order on my phone with OATMILK and DAIRY ALLERGY in all caps and bold to avoid mistakes. I ordered two drinks the other day and sat down to wait for them and watch them be made to ensure I dont die. I watched as the person behind the counter poured whole milk into the blender, made the drinks, and then called my name. I told him they were supposed to be made with oatmilk, and he got annoyed. I looked at the sticker on the cup as he was angrily flinging things around to make new drinks. The person who rang up the order never put in oatmilk, even though it was in bold and caps right in front of them. I understand it wasn't the fault of the person making the drink, but I was treated as if it were my fault, and I do not appreciate being treated that way.Bottom line, if you want your drinks made right, maybe go to the location in target. They aren't much better, but if you're specific and detailed, you might have better luck.

I went to the drive-thru. The service was very fast, and the cashier was extremely friendly.

Sweetest person took my order at drive thru and checked me out. ABSOLUTELY lovely personality. I thanked her for being so kind and cheerful!!