Hersheypark - Jonestown

Checkin was good Karen was very professional. Next day went for breakfast poured some coffee and was sipping on it walking over towards a person behind counter(15 ft away)said good morning no response said again good morning and he responded saying cover your face in which i completely covered now my mouth n nose. I asked about food and was told the choices of muffins . He gave me the two baged items mini water and muffin due to covid.

The hotel definitely needed some upgrades, and they were working on this while we stayed. Even though there was construction, the rooms were very nice. All the areas we entered were clean. They weren't serving breakfast and it would have been nice to know this prior to booking or checking in. Fast food options are all around the hotel.

While this hotel has recently been renovated and offers a comfortable stay, the Wi-Fi connection is unreliable, so it's advisable to come with a good data plan. Additionally, I observed that many staff members do not follow mask policies. They seem unconcerned about social distancing and often stand quite close without wearing masks, which puts guests at risk. This was particularly worrisome for me, as I have asthma and belong to a high-risk category. Despite raising this issue, management did not enforce a mandatory mask policy to ensure the safety of guests.

The restaurant was非常干净, and the furniture, TV, and other amenities were all modern and well-maintained. Everything was functioning properly, and the staff were very efficient during both the check-in and check-out processes. This efficiency helped me keep on schedule with my tasks during the trip.

The staff was wonderful and the rooms were modern and clean. We really enjoyed our stay and encountered no issues. We did have to ask for extra towels, soap, and shampoo, but the staff was very accommodating. When we had to leave early due to a change in our schedule, the management handled everything excellently.