Subway - Iola

My online order was completely incorrect, but the manager was willing to give me a full refund as long as I provided proof of the mistake, which I did! read more My online order was completely incorrect, but the manager was willing to give me a full refund as long as I provided proof of the mistake, which I did!

Drove to Iola Kansas from LeRoy Kansas to Walmart and we decided to get something from subway the sandwich was not made the way we asked it was a on-line order... read more Drove to Iola Kansas from LeRoy Kansas to Walmart and we decided to get something from subway the sandwich was not made the way we asked it was a on-line order asked for lite sauce they drowned it in sauce was not toasted meat and cheese was cold bacon was not even hot tested cold also while we was there doing door dash got a order while we was there they stated they did not have the bread the customer wanted so they took it up on there self to use what they wanted to use instead of checking with the door dash customer I stated no wait let me contact the customer first to see if that is what they wanted when contact the customer stated they would take wheat bread I told the girl behind the counter that was going to make the sandwich she would like wheat bread not white she gave me a go to hell look like really then said ok in a rude way I thank a customer should get what they want when paying high price for a sandwich customer service was very poor tonight very upset with the service tonight I brought back the sandwich to ask for them to remake them the girl here tonight looked at the sandwiches and just shook her head and without even hesitating she remained the sandwiches for me the right way and even apologized for what her co-workers did that is what I call customer service and very polite and respectful I thank her name was Debby she very courteous friendly and respectful thank you for good customer service Kid-friendliness: My son was with me when this happen not good customer service in front of a child

I have lived near Iola for 6 months and about once a month I shoot my shot with subway. every time I order food online, something is messed up. This time I paid... read more I have lived near Iola for 6 months and about once a month I shoot my shot with subway. every time I order food online, something is messed up. This time I paid $14.34 for a sandwich that only had 50% more turkey $2.00 more), american cheese, lettuce, regular mayonnaise… i got a sandwich that had tough bread, dried out lettuce, NO MAYO AT ALL, and a normal amount of turkey. I tried calling then and was on hold for long enough to lose my patience and now we’re here… no pic as sandwich was discarded before I decided to review.

Worst experience ever. Ordered online and received only 1 of 2 sandwiches. Employee gave me her personal cell phone to speak to manager. Was told it was a glitc... read more Worst experience ever. Ordered online and received only 1 of 2 sandwiches. Employee gave me her personal cell phone to speak to manager. Was told it was a glitch. I asked for a discount and was told that wasn't an option. The floors and work space was very unsanitary. Bread was stale. Some vegetables frozen. Will not eat there again.

Love the Subway. But the online app. stinks! It never finishes processing the payment! I try to call them to see if they recieved the order and they don't answe... read more Love the Subway. But the online app. stinks! It never finishes processing the payment! I try to call them to see if they recieved the order and they don't answer the phone. Not happy at all.