Firehouse Subs - Hammond

I went in because I had a T-mobile promotion for a bogo. There was even a sign welcoming T-mobile customers. The promotion was easy to apply. That was a wonderf... read more I went in because I had a T-mobile promotion for a bogo. There was even a sign welcoming T-mobile customers. The promotion was easy to apply. That was a wonderful rarity. T-mobile has a lot of sandwich promotions and often the employees can't figure them out. The ordering line went quickly, but it took me 25 minutes to get my order. There were several people waiting for their orders. The place nearly cleared out by the time my order arrived a little past 1 PM. The place was generally clean and there was a lady actively cleaning. The sandwiches were good, but nothing outstanding.

The brownies here are delicious probably my favorite brownies ever (only reason I didn't give a 1 star) Seriously, don't ever hesitate to get these things, but... read more The brownies here are delicious probably my favorite brownies ever (only reason I didn't give a 1 star) Seriously, don't ever hesitate to get these things, but prepare to be addicted. Now for the bad. I normally get the potato soup in the evenings, but decided to switch it up and get it in the afternoon and found a couple of hairs in it! I got it to go instead of eating it at the store as I typically bring it to work to eat for lunch the next day. Definitely turned me off of the soup for a LONG time.

Awesome sandwiches! They actually take pride in making their items! Unlike other places Subway .... and they always throw in a pickle ? you can actually see the... read more Awesome sandwiches! They actually take pride in making their items! Unlike other places Subway .... and they always throw in a pickle ? you can actually see the meat, and taste the freshness of it and all the other condiments and vegetables.

I don't think I've ever been to a firehouse where my experience was so disappointing. I visited this location, and there was no one available to assist me. I wa... read more I don't think I've ever been to a firehouse where my experience was so disappointing. I visited this location, and there was no one available to assist me. I was informed that I could place an order, but it would take 25 minutes before anyone could attend to it. What? With a staff of five women, it's hard to believe they can't manage serving customers while also taking orders. I've never encountered such poor service before. It's concerning to think that a place could lose customers due to their staff's inability to handle the flow of people. If I were the owner of this business, I would definitely want to be aware that my employees are discouraging customers. I certainly won't be returning.

A great alternative to constantly eating at Subway. The only downside is that there are limited locations available. read more A great alternative to constantly eating at Subway. The only downside is that there are limited locations available.