Jimmy John's - Guilderland
Jimmy John's
Description
This charming restaurant, often referred to as a hidden gem, boasts a menu filled with delicious sub sandwiches and friendly service. While some customers appreciate unique touches, like melted cheese served in a cup, others express concerns about inconsistent quality and missing items in their orders. Regulars enjoy quick service and an easy reordering process while sampling a variety of options. Although there are occasional complaints regarding dryness or overwhelming condiment choices, the overall atmosphere remains inviting. With a positive dining experience often outweighing the negatives, this spot continues to attract loyal patrons and families alike.
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Feedback
Extremely expensive. I spent nearly $16 on a "favorite combo." The JJ on New Scotland is the only location with reasonable prices. I will not be returning to this location.
I’ve been coming to this Jimmy John’s for a long time on my lunch break. The food is excellent! And up until recently the service was also excellent. I’m not sure what happened (I totally get that they could just be short staffed or have newer employees I worked in fast food so I have empathy if that’s simply the case) but this location used to run like a well oiled machine but it isn’t lately. I would order as I left work and it would be ready by the time I drove there (5 10min) but lately I’ve been waiting 15 20 minutes or more for orders and notice a huge line backing up. Also, when I customize the sandwich and add bacon for example it’s like a 50/50 whether I’ll get what I ordered.Only reason I’m giving this feedback is because I like this place and I want to see it do well. It could also just be busier than usual! Not knocking the employees it’s just constructive criticism for the management, who are ultimately accountable for their staff.
Menu PDF
FAQ
More information
QR-Code for the menu
