McDonald's - Los Angeles

I find it really frustrating that they always forget to include my extra sausage in the hotcakes and sausage order. My son had already started eating his hash b... read more I find it really frustrating that they always forget to include my extra sausage in the hotcakes and sausage order. My son had already started eating his hash brown, so just ignore the fact that it’s been touched, haha!

The food was served cold, the coffee was awful and way too bitter. I also didn't get my chicken nuggets. This was one of my worst experiences at McDonald's. read more The food was served cold, the coffee was awful and way too bitter. I also didn't get my chicken nuggets. This was one of my worst experiences at McDonald's.

The food is consistently cold, and I frequently don't get all of my order. When I raise a complaint, they sometimes substitute items with things I didn't ask fo... read more The food is consistently cold, and I frequently don't get all of my order. When I raise a complaint, they sometimes substitute items with things I didn't ask for. Plus, DoorDash doesn't guarantee that I receive the correct compensation.

This location is always full and the wait is very long. I gave them the benefit of the doubt many times but it just seems like this McDonald's just can't get th... read more This location is always full and the wait is very long. I gave them the benefit of the doubt many times but it just seems like this McDonald's just can't get themselves to work in an efficient manner. Maybe the blame falls on management, or maybe it's theemployees. Either way, the consistency of bad service is enough for me never to return to this store.

Horrible customer service from management and crew. Morning shift of 11/29/22 runs as if no management is present. Management pays 0 regard to dine in and take... read more Horrible customer service from management and crew. Morning shift of 11/29/22 runs as if no management is present. Management pays 0 regard to dine in and take out orders and focus on nothing other than drive thru. Many customers asked for management andmanagement would have their crew handle their customers issues. Orders are deleted from the screen like if they?re being givenout. Orders screens were blank while 20+ customers are still waiting on their orders. Many customers were waiting 15+ minutesjust for a coffee. I waited 20 minutes for my order even when it was placed in advance with the app. 5 minutes into waiting myorder was deleted off the screen but yet no number was called. So I waiting 15 more minutes then told a crew member about myorder then he started to bag it up. Funny thing is I get home and my order wasn?t even complete.