Arby's - Covington

The employee (she) who works the drive thru window was extremely nice...rare to see these days. Will go back because of her, I had sworn that Arby's off about a... read more The employee (she) who works the drive thru window was extremely nice...rare to see these days. Will go back because of her, I had sworn that Arby's off about a year ago. The manager (he) was very rude.

Visited here for first time in mid afternoon of 8/19. Went into dining room to order/eat. No one was even REMOTELY friendly. No Arby 's sauce to be found, so ha... read more Visited here for first time in mid afternoon of 8/19. Went into dining room to order/eat. No one was even REMOTELY friendly. No Arby 's sauce to be found, so had to ask for some packs, which they had to dig out of a box. Booth seating desperately needsreplaced, as all the cushion was gone, and felt like I was sitting on wood planks. Also, you sit really low, so I felt likethree year old at the grown-ups table! Since sliders are the only remotely reasonably priced sandwich (tho mini) on menu, I gavethat a go, and it *was* good. Wish the 'experience ' was AS good.

Quick service. Staff was friendly. Food left a lot to be desired. My bun was almost rock hard, my beef, and my cheddar cheese were not even warm. Only positive... read more Quick service. Staff was friendly. Food left a lot to be desired. My bun was almost rock hard, my beef, and my cheddar cheese were not even warm. Only positive in the food regard was my cheese sticks.

The most incompetent staff at a restaurant. Feel like spending 10-15 minutes in a drive through? If so Arby's in Ft Wright is the place for you. The only place... read more The most incompetent staff at a restaurant. Feel like spending 10-15 minutes in a drive through? If so Arby's in Ft Wright is the place for you. The only place where a 15 minute drive through time means you still get cold fry's, and botched sandwiches.

I tried Arby's new Roast Beef Ranch and Swiss 2 for $7, but they were not worth it! I asked for no lettuce, yet they still had lettuce that tasted like it had b... read more I tried Arby's new Roast Beef Ranch and Swiss 2 for $7, but they were not worth it! I asked for no lettuce, yet they still had lettuce that tasted like it had been sitting out all day. I also ordered a Turkey slider that was cold. The staff at Arby's were very nice, but the food quality was disappointing. It's frustrating that you can't even get a warm or fresh sandwich anymore from their menu.