Red Robin - Edmonton

We stopped on our way out of Edmonton and the place was not busy. It was 7pm on a Sunday night. It took 1 hour for our family of 4 to get our simple order. Tabl... read more We stopped on our way out of Edmonton and the place was not busy. It was 7pm on a Sunday night. It took 1 hour for our family of 4 to get our simple order. Tables were not cleared, the bathrooms were a mess. We should have left when other tables were asking to speak to the manager about the wait time. Tables around us who arrived after us got their food long before we did. The server felt bad, it was not her fault.

Noisy, music too loud, ignored request to turn down volume food portion size for fish for fish and chips small, poor quality mixup over bill, took a long time t... read more Noisy, music too loud, ignored request to turn down volume food portion size for fish for fish and chips small, poor quality mixup over bill, took a long time to sort out

Stopped here for lunch as it seemed fairly busy & in a nice area. Our server was very good at explaining various items on the menu as we hadn't eaten here befor... read more Stopped here for lunch as it seemed fairly busy & in a nice area. Our server was very good at explaining various items on the menu as we hadn't eaten here before. We both had burgers & I ordered yam fries with mine. When they came, the fries were stone cold & looked like they'd been sitting for quite awhile. I flagged down the server & told her the problem. She immediately offered to take them back to the kitchen & have them cook a fresh order. They were fresh & hot when they came & very good. My question is why did the kitchen send them out in the first place? The burgers were very good. Lots of items to choose from on the menu & the food & service was generally good. I would stop here again if I'm in town.

I went to this restaurant today for lunch with my friends. read more I went to this restaurant today for lunch with my friends.

When did Red Robin deteriorate in quality? We visited for my son's birthday on a Wednesday night and only found the burgers to be decent. read more When did Red Robin deteriorate in quality? We visited for my son's birthday on a Wednesday night and only found the burgers to be decent.