Dunkin' - East Hartford

This location needs to improve their attentiveness. They often serve drinks in messy cups that are spilled, and they frequently get my order wrong.

This location needs to do better with actively listening. Making drinks and handing you a messy cup with the beverage spilled all on it. And never getting my order right.

This restaurant has awful service. If you go inside to order your food you are ignored and never acknowledged like you entered the restaurant! The workers are very unprofessional in dealing with customers! I come to this location everyday because it is literally around the corner from my home but I would rather drive across town than deal with the lack of service from here!! I work it the food service field and have never dealt with service this awful!

I wanted 2 sandwiches, one order of hash browns and a frozen French vanilla swirl w/ whipped cream. The hash browns weren’t even that hot, and they looked old. They should have made them from scratch, my frozen French vanilla swirl coffee medium was made incorrectly. If it’s a medium you’re suppose to add the regular amount of swirl in a medium cup. Instead they added only one pump, and the sandwiches, a disaster. The pieces in the sandwich was a little burnt. I also asked for American cheese, but instead, they added white cheddar. And the bagels looked really weird. Why were there yellow stuff on the bottom.Despite of all that, the service was not bad tho. So I guess it was ok.

When the driver arrived, I noticed that this place did not provide the 2 bottles of water I had paid for, but everything else was satisfactory.