Braum's - Durant

The restaurant has serious cleanliness issues and poor management. However, there was one standout employee named Carlin, who was doing an excellent job. During... read more The restaurant has serious cleanliness issues and poor management. However, there was one standout employee named Carlin, who was doing an excellent job. During the 45 minutes I was there, she was constantly sweeping and cleaning. Her hard work was truly commendable!

Very clean and staff were friendly and helpfulWheelchair accessibility: Plenty of handicap parking and easy entryway into store read more Very clean and staff were friendly and helpfulWheelchair accessibility: Plenty of handicap parking and easy entryway into store

Food is always made to orderFood is deliciousFood is reasonably priced. read more Food is always made to orderFood is deliciousFood is reasonably priced.

We waited for 25 minutes in the ice cream line along with 9 other customers and the staff and laughing and cutting up “cleaning” and when we asked what the hold... read more We waited for 25 minutes in the ice cream line along with 9 other customers and the staff and laughing and cutting up “cleaning” and when we asked what the hold up was we were told “we haven’t had any down time to clean” this was an hour before close. We then responded with “you call all 9 customers downtime?” They told us yes. Waited for another 10 minutes and then we gave up and grabbed quarts. Awful service do better!!

Wanted to charge 50 cents for a piece of lettuce. read more Wanted to charge 50 cents for a piece of lettuce.