Sbarro - Downey

It was pretty good can't complain the spaghetti at the bottom was a bit watery but overall not bad at all read more It was pretty good can't complain the spaghetti at the bottom was a bit watery but overall not bad at all

The people here are rude and got my order wrong. When I called there was no manager there, the lady said I would be able to re pick up my order and when I went... read more The people here are rude and got my order wrong. When I called there was no manager there, the lady said I would be able to re pick up my order and when I went the lady said my name wasn?t written down and had to pay over again when it was their fault getting my order wrong in the first place. Make sure you check your order is right before you leave this place. I will never come back here again.

Although the customer service was great, the food was not. It was quite burnt on the bottom of the Stromboli. I cut it off best I could, it was good with some c... read more Although the customer service was great, the food was not. It was quite burnt on the bottom of the Stromboli. I cut it off best I could, it was good with some crushed pepper. Also got a pizza, it was delicious.

Ever since Covid my husband has some brain damage issues where it 's hard for him to comprehend things. He asked the lady 6 times questions about the pizza pric... read more Ever since Covid my husband has some brain damage issues where it 's hard for him to comprehend things. He asked the lady 6 times questions about the pizza price before finally ordering a whole pizza. He kept thinking special was only for 2 slices a drink. Afterwards he realized he could have got 2 pizzas at the listed price, which was NOT mentioned by the worker or theone he ordered from, but when we asked if could get another pizza, paying the difference she refused. She said he 'd have to payanother $28 at regular price. The deal was 2 for $32 I think. It took my husband 5 minutes just to understand the differencein the pizzas so she KNEW he had problems understanding. I even explained to her that he has brain damage. She didn 't care.Won 't be going back. I might even dispute the credit card charge for the bad customer service. No reason they couldn 't haveexplained the special when asked several times about getting a whole pizza or refunded the pizza recharged him for 2. Nocompassion means lose a customer.

Arrived at 10:30am and was told they don't open until 11am. Your website says you open at 10am. Please update your information so you don't waste customers time... read more Arrived at 10:30am and was told they don't open until 11am. Your website says you open at 10am. Please update your information so you don't waste customers time.