Tropical Smoothie Cafe - Feedback

Service was good. The employees were very nice and patient, but I found a strand of hair in my wrap about halfway through eating it. In general the food is dece... read more Service was good. The employees were very nice and patient, but I found a strand of hair in my wrap about halfway through eating it. In general the food is decent, but a bit pricey however if you fill out a survey the next time you get a smoothie for 1.99, good promotion.

Delicious with real fruit flavor. Brand new space and staff was on the ball. Will definitely be back. read more Delicious with real fruit flavor. Brand new space and staff was on the ball. Will definitely be back.

UPDATE : THE MANAGER WAS VERY KIND TO DELIVER THE ORDER THAT DOORDASH SCREWED UP AND SAID WE?D BE REFUNDED BY THEM. A FEW DAYS LATER STILL NO REFUND AND WE CONT... read more UPDATE : THE MANAGER WAS VERY KIND TO DELIVER THE ORDER THAT DOORDASH SCREWED UP AND SAID WE?D BE REFUNDED BY THEM. A FEW DAYS LATER STILL NO REFUND AND WE CONTACTED DOORDASH AND THEY SAID THEY REFUNDED THE RESTAURANT AND DOORDASH GOT AHOLD OF THEM AND THEY SAID THEY?D REFUND ME. THEY ASKED FOR MY INFO AND I STILL HAVE NOT RECEIVED THE REFUND AND IT HAS BEEN MORE THAN A WEEK THAT THIS HAPPENED. We had an incident with an online order and the managers went above and beyond to help us with this issue. Definitely great people and amazing customer service.

Horrible place to go, I entered the store and immediately the manager said ?it?s going to take a while to make your order? I said it?s ok no problem. Waited 50... read more Horrible place to go, I entered the store and immediately the manager said ?it?s going to take a while to make your order? I said it?s ok no problem. Waited 50 minutes to get my smoothie, when I finally have a sip the taste was bad like wasted fruits idk. Talk to the woman and she said it?s going to take another 50 minutes to make a new one, even tho the store was empty.

Pretty good.....everything tastes great but like everyone else, they are understaffed. Had to wait 20 minutes for a smoothie (that did not disappoint. read more Pretty good.....everything tastes great but like everyone else, they are understaffed. Had to wait 20 minutes for a smoothie (that did not disappoint.

This place is fantastic! I'm always welcomed with a smile, and the smoothies are consistently perfect and served promptly. This has become one of my favorite lo... read more This place is fantastic! I'm always welcomed with a smile, and the smoothies are consistently perfect and served promptly. This has become one of my favorite locations! Joseph is the best!

Just want to give a shout out to Joesph. He was all smiles and made my smoothie so fast! Usually I feel like the staff is younger and not as friendly. He was as... read more Just want to give a shout out to Joesph. He was all smiles and made my smoothie so fast! Usually I feel like the staff is younger and not as friendly. He was as kind as could be!! Thanks for being extra nice!

2 employees inside neither greated us, smiled said thank you. So sad that customer service is gone in most places. Even my 10 year old granddaughter said they n... read more 2 employees inside neither greated us, smiled said thank you. So sad that customer service is gone in most places. Even my 10 year old granddaughter said they need to turn their frowns up side down! Glad they were open and they had staff though.

Overpriced with no justification other than location. Menu is spread thin way too large to excel. You got to make that grilled chicken taste like grill not mush... read more Overpriced with no justification other than location. Menu is spread thin way too large to excel. You got to make that grilled chicken taste like grill not mushy cubes, very few in a burrito. Smoothie was very sweet and açaí berries had a funny after taste.. Make $6 deals including drink and sandwich but no more! You are next door to a school and lots of competition.Until then- good luck !

I had a disappointing experience at this restaurant with my server, Angel. She was quite rude and didn't pay attention to my smoothie order. I’m really frustrat... read more I had a disappointing experience at this restaurant with my server, Angel. She was quite rude and didn't pay attention to my smoothie order. I’m really frustrated with the level of customer service I received. After I politely thanked her, the least she could have done was reply with a "you're welcome." When I approached the register, I was met with a lack of courtesy as well; all I got was a curt "what do you want," without her even looking up at me.