Hi 5 Chickens - Cranbourne

I placed an order on Menulog, but a part of it was missed during delivery. When I called the manager to explain the issue, she sincerely apologized and not only sent me the missing item, but also delivered my entire order again. Their service is incredibly generous and professional. The food is always delicious and served hot. I will definitely order from them again!

Typically, this restaurant is fantastic, but during my recent visit, things were quite disorganized. The food was served cold, and the dish I ordered was dry, as if it had been reheated. It wasn't due to a shortage of staff; there were plenty of people working that evening, including some regular employees who usually provide excellent service. Perhaps there were a few newcomers who were still getting the hang of things, and one staff member seemed to struggle with the order details and frequently needed clarification on the chicken orders. However, this kind of issue is rare for this establishment, which usually offers great food and service. It was just an off night.

Hello, I visited Hallo 5 Chicken and it was clearly quite busy. When I went to buy chicken and chips, they had run out of chicken! As a result, I could only order a large portion of chips. This was around 6:15 PM, which I would expect to be peak time, but it seems they had already received a lot of phone orders, and most people had eaten early.

Usually a great place, but not good today. we bought 3 of the garlic ball and chip packs. the chicken balls were not boiled, the part of the chips was scarce and the chips were cold. very disappointing.

Absolutely loved this chicken shop, chips were always the best but unfortunately they are no longer! Not sure if new management or recipe but very disappointed...... Bring back the old ones!!!!