Dockside - Coeur d'Alene
Dockside
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My girlfriend ordered the chicken CDA, but the chicken crust was burnt to a crisp and nearly inedible. The meat was tough and chewy, and the mashed potatoes that came with it tasted like they were straight out of a box—gritty and also inedible. The vegetables served with both meals were no better, resembling frozen veggies that were barely cooked. I ordered a prime rib, but half of it was filled with inedible gristle and fat. As a fan of prime rib, I believe that for $50, a whole piece of meat should be enjoyable! Altogether, we spent $170 on that meal, which is simply outrageous. I won't be returning.
Great Easter Buffett. I was hoping after last years 1 hr 48 min delay on our reservations where I was told I could go buy coffee and snacks in the lobby, that it was slower at 3pm than in the morning like before. It was. However they were worn out I surmise. To start with our server told us how terrible the day was so far for her and talked about previous customers wrecking her day for a good bit. She also had some issues telling us the drinks since sadly we don 't memorize Pepsi products as we don 't typically have soda at home. She repeated Pepsi products three times. For Easter brunch they don 't take food orders since it 's buffet only, just drinks for the servers to jot down. It was exhausting when asking what flavors being met with an answer that was yes, Pepsi products. Food was perfect buffet was beautiful with excellent desserts. Sadly they must have wanted us to leave within 17 minutes from arriving as they took away all our drinks and silverware (we had all placed on the side on the napkins) while we were getting food in the buffet. None of us eat a lot and we are pretty quiet so I don 't know why on a $69.95 each X five person bill we did not even get a chance for our drinks to be half finished. When I asked if I could get a new coffee since I had not had the opportunity to drink it since it took ten minutes to arrive (which is ok when it 's busy)she brought me the creamer instead I had asked for 17 minutes before. Since this is a Buffett drinks are all they have to take orders for but when I asked if we could get our drinks back or new ones she came back with the bill and left it. We gave her a 20 percent tip since the staff in the buffet room were super polite. The view was great, the sun was shining so it was a good day, even if we were in and out within 20 minutes on a $320.00 bill. Again the food choices and macarons make up for the service. I am guessing since most of their clientele must be tourism and business they don 't need to build up much of a customer service reputation, as it seems to be the area people complain about. I only leave positive reviews especially on local businesses, but this place needs some Easter brunch training. Smile, and let people who pay $69.95 not be rushed out in the under 30 minute time frame they must have set.
Fish sandwiches were good but could use a little more flavor. The clam chowder was delicious. The digital menus weren't working properly (2 out of 3 tries didn't work), but the staff was super nice we certainly enjoyed the scenery. Would revisit if in the area again.
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