Jack In The Box - Cabo San Marcos

Nice staff, clean dining area, food is that of a regular Jack in the box and good if you like it!restroom code 040496

I only review if I have a a terrible time, or an excellent time. I ordered via the app for my meal. I got there and looks understaffed. I waited around 5-6 minutes to finally get my pick-up order. Then, the bag I received was ripped up, it still looked OK enough to carry. I got my cup holder for drinks then proceeded to go to my car. It turned it out it was also ripped and my car got spilled with soda. Then, the order turned out to be wrong, I asked for plain burger (no cheese as well) and they got it wrong as well as the fries. The manager made it right and was sweet. I got home and it was also wrong, because I didn't double check, why would I, maybe I should have.

The customer service at this location is trash. The lady taking our order tonight was extremely rude and when we asked about a certain sauce they had she made some snarky remark how they didn’t have it. Long and behold when we finally got our food, they DID have it. Treat your customers with some

Worst Jack in the Box ive ever been too. The person in charge was very rude. Asked for my burgers with out cheese and was told i would get charged for it but they would not add it. Spent 40 dollars and the manager gave me a couple sauces. I asked for more and she gave me an ugly face and said she couldnt give me more. She was so rude and unprofessional ive never experienced that at a Jack in the Box. I will definitely not go there again. Management needs more training. Bad experience

Tell me why I waited for two things for over twenty minutesWith two ladies working and no one in the store or drive through except for meShe even has me back up and drive up to the window again just to help her time on the computersAnd didn’t apologize just gave me the bags twenty later and said bye