Jerome's - East Riding of Yorkshire

We made a quick stop for coffee and tea while shopping at the arcade. The table was cleaned before we were seated, and there was good separation while ordering... read more We made a quick stop for coffee and tea while shopping at the arcade. The table was cleaned before we were seated, and there was good separation while ordering with a one-way system in place. However, it was unfortunate that the young girl cleaning tables and bringing out food had her mask positioned low, only covering her mouth and not her nose. The coffee and tea were good, but the only issue was with the tea pot, as it did not drip from the spout but ran down to the base instead. It would be helpful if cafes conducted a simple pour test before purchasing such items.

The staff at this restaurant were lovely and helpful, and the food was really good. The portions were hot and plentiful, especially the fish goujons, which I co... read more The staff at this restaurant were lovely and helpful, and the food was really good. The portions were hot and plentiful, especially the fish goujons, which I couldn't finish on two separate visits. My husband enjoyed his cod and chips as well. Despite being busy during the hottest days in July, the service was quick and efficient. The seating offered nice views of the sea both indoors and outdoors. I would happily recommend this restaurant to anyone.

Our boys enjoyed the play area so much. As parents we felt so comfortable with the staff looking after our boys while we ate and had time with friends. Paris wa... read more Our boys enjoyed the play area so much. As parents we felt so comfortable with the staff looking after our boys while we ate and had time with friends. Paris was on shift and was so kind and caring, alerting me when my youngest had hurt himself (through no fault of the play area but a spat with his big brother). I felt assured that the boys were having fun in a safe environment and burning off some much needed energy after a long drive down from Scotland. Delicious pizza and fab live music.

Visited Jerome 's at Teatime today looking for a bite to eat and to enjoy the view offered by the outdoor seating area. We were met at the foot of the stairway... read more Visited Jerome 's at Teatime today looking for a bite to eat and to enjoy the view offered by the outdoor seating area. We were met at the foot of the stairway entrance by a young member of staff who was seated at a reception table/paypoint and hadnt noticed we had entered. Although utterly disinterested, she managed to tell us to ' sit anywhere, grab a menu from over there and come back and order here if paying by card ' before returning to her vacant dual reality.We found a table outside with a decent view, the choice bring somewhat limited by tables already taken by other customers and a number of tables taken by the uncleared tables of long departed customers.We choice a Pizza, a Portion of Chips and the Soup of the Day from the tatty menu we had picked up.On ordering and enquiring what the Soup of the Day was, we were told by the original staff member at the front desk that ' We dont have one specific kind of Soup '. When pushed she offered an ever more puzzling ' We have no Soup due to Covid '. Decided to order a Tuna Sandwich instead.The food arrived, brought by a very friendly young staff member. He explained when asked that no Soup was available despite remaining on the menus due to a shortage of chefs being employed due to isolation issues. This friendly, informative and fully understandable exchange was the highlight of our visit.The food arrived. The Pizza was obv premade and looked a little sad to have left it 's frozen homeland. Saying that, it was thankfully edible , if average.The Tuna Sandwich came on two slices of stale, processed white bread, that had been given a passing look at some butter on one side. The Tuna itself barely covered the centre part of the Sandwich. It was accompanied by a limited salad that had limped to the plate.The Chips were obviously cooked from frozen and were functionally tasteless.Given the total bill was £20, I was pleasantly suprised to see it included the added entertainment of watching repeated journeys to the bin area l,ocated within the customer seating area, by members of staff to dispose of various bags of rubbish and ,on one occasion, a large cooking pot of wet ingredients being slopped out into the bins. A failed attempt at a Soup of the Day possibly?!)The two stars are for the friendly serving staff.With so many places within all budgets and cuisines now available in the Town ,that offer a great eating experience, this is one to...Avoid

Went for the day yesterday 21/07/21 my little boy thought it would be a good idea to go head first down the vertical slide in the play area cutting his head ope... read more Went for the day yesterday 21/07/21 my little boy thought it would be a good idea to go head first down the vertical slide in the play area cutting his head open on his glasses...front of house manager Katie was absolutely fantastic. I was emotional Katie calmed the situation down tended to my little boy, took him to get a slush drink and gave him a large panther Teddy after hearing that he wanted a big Teddy from the caravan site we were staying at. Katie made sure to check he was OK and came to see us before we left. Absolutely fantastic service in a stressful situation. Can't recommend enough it's a lovely place as it is but the friendly kind and caring customer service experience made it 5 star! Thank you Katie!