The Waterloo - Northumberland

Beer, Drinks, Pub

The Waterloo

The Waterloo
3.8 / 5 (1339 reviews)

Menu

Here you will find the menu of The Waterloo in Northumberland. At the moment, there are 1 dishes and drinks on the menu.

Despite the nice ambiance and affordable prices at The Waterloo, the staff's disinterest in customer service was evident, with some even giving negative reactions to simple requests. Additionally, the intimidating atmosphere created by the presence of police officers outside made the experience uncomfortable for patrons. The manager's lack of attention to detail and the long wait times at the bar further added to the negative impression of the place. However, some visitors appreciated the friendly bar staff and mixed clientele that contributed to a good atmosphere. While there were some positive aspects, overall, The Waterloo left much to be desired in terms of service quality and management.

Last update: 17.01.2026 from: joseph

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★ 3.8 / 5 from 1339 reviews

Was Anonym at The Waterloo a mag?
beautiful personal, good atmosphere very friendly customers and good cheap drinks go back bk with family door staff abit abruptly with customers, but overall a nice place to relax in every day of the week View all feedback.

What Lilly Johnson dislikes about The Waterloo:
This restaurant has nice ambiance and affordable prices, however, the staff seems more interested in being on their phones or chatting with each other rather than focusing on customer service. When requesting a change in the TV channel, the staff gave a negative reaction. Management should remind them that customers are the ones who ultimately pay their salaries. View all feedback.

freddie-green-1
08.10.2023

My wife and I visited this restaurant a couple of times over the Christmas and New Year period. The pints were good, the atmosphere was great, and the bouncer was very friendly. The staff were helpful and quick to serve.

david-soulsby-1
06.09.2024

The Waterloo has gone to the dogs . I can only describe it as mos eisley space port from Star Wars. The manager would rather go on holiday and a Good place for a snort if you know what I mean.

mad-cow-1
06.09.2024

1st time in here staff where lovely great atmosphere nice little pub

joseph-kelly-squirre
06.09.2024

Cheap drinks friendly bar person

hazel-middleton-2
06.09.2024

Canny little pub. Food usually nice. Friendly and helpful bar staff .

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