McDonald's - Feedback

American, North American, Fast Food

Reviews

Overall Total Score
2.2 out of 5
Acceptable | 1748 reviews

Outside Images

McDonald's McDonald's

Reviews from various websites

Google

Last update : 22.02.2025

2.8 ★ from 37 reviews
lisa-sholar-1
Lisa 25.10.2023 - 13:35

I was quite impressed with how quickly and accurately my order was handled. Food: 5 Service: 5 Atmosphere: 4

rosa-munoz-1
rosa 25.10.2023 - 13:35

Meal type: Breakfast Price per person: $10–20 Recommended dish: Happy Meal

david-sweeney-1
David 25.10.2023 - 13:35

Food is normal for a McDonald's. Service is hit or miss. Some days it's good, others it's slow. Staff can be rude depending on when you are there. Food: 3 Service: 2 Atmosphere: 3

andre-humphrey
andre 25.10.2023 - 13:35

**** poor everything food management and service Parking: Beulaville North Carolina Meal type: Dinner Price per person: $20–30 Food: 1 Service: 1 Atmosphere: 1 Recommended dishes: Double Cheeseburger, Happy Meal

nicholas-powell-4
nicholas 22.02.2025 - 00:18

Service: Dine in Meal type: Dinner Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Double Quarter Pounder with Cheese

The McDonald's in Beulaville, North Carolina, presents a mixed experience. While some patrons appreciate efficient service and courteous staff, others report frustrating delays, incorrect orders, and a lack of professionalism. The ambiance fluctuates, with complaints about cleanliness and service organization. Guests value the ample parking and affordability, but consistently seek improvements in staff performance. Overall, diners may find better options in nearby locations, despite occasional positive points worth mentioning.

Restaurantji

Last update : 20.06.2024

2.1 ★ from 235 reviews
dave
Dave 20.06.2024 - 13:20

Good was gross buns where hard. Sandwich was sloppy fries cold.

barry-knauff-2
barry 20.06.2024 - 13:20

Sub par for big price , used to be economic place to take kids ,forget that ,food seemed

six9a
Six9A 20.06.2024 - 13:20

I thought Hardee's was bad! JFC these scrubs are even worse! Imagine wanting $15 an hour but not being able to complete simple tasks like.. extra tarter, or no ketchup, pouring coke instead of tea. LOL this place is a shining example of lazy workers that don't care. I know it's McDonald's I shouldn't expect that much, but Jesus you're raising prices and asking for more money, you're ganna have to do way better

garrick-jordan-1
Garrick 20.06.2024 - 13:20

The wings are consistently great, especially if you arrive when they first serve them. However, the other dishes are usually just lukewarm.

jonathon-ledezma
Jonathon 20.06.2024 - 13:20

The service was awful. If I had the option, I would give it no stars.

Yelp

Last update : 26.09.2024

1.1 ★ from 27 reviews
lydia-w-fish0
Lydia 26.09.2024 - 08:57

This restaurant is by far the slowest I've ever experienced, and I really mean it. If I could give it a negative star rating, I would. Most of the time, when you finally receive your order, it's either incorrect or only lukewarm at best. I've started driving to Kenansville or Richlands whenever I crave McDonald's, or I've chosen to eat at a completely different restaurant instead.

belanna-w-weed25
B'Elanna 26.09.2024 - 08:57

This is absolutely disgusting, used old/out of date creamer in iced coffee. Luckily I noticed and didn't drink it, this can cause food poisoning. Please don't go to this restaurant..... idk what happened

samuel-b-student896
Samuel 26.09.2024 - 08:57

Great friendly service! Coffee was fresh ! Customer service amazing. Clean bathrooms.

radford-j
Radford 26.09.2024 - 08:57

I 've been coming to this McDonalds for years and I have to say that it is the worst-staffed McDonalds I have ever visited (and I 've traveled a lot both domestically and internationally). Although you might occasionally find someone there that actually cares about the customers, a large majority of the time you 're faced with rude attitudes and just an overall lack of care for customer satisfaction. The only reason I still go here is because it is the only McDonalds in my area, but I have learned to check my bag EVERY SINGLE TIME before leaving the window. Through years of visiting this establishment, I 'd estimate that they get my order wrong at least 80% of the time. About half of the time I get my bag of food shoved through the window with not even so much as a thank you , sometimes they don 't even look my way when handing my food. Not only that, but one thing in particular is their McCafe drinks. They are NEVER mixed properly...especially the iced coffees. These people are incapable of make a proper iced coffee. I finally stopped ordering them because the mix is never right, it just tastes like pure cold coffee with no flavor or sweetener. I 'm not even going to speak about the mobile order. If you think you will skip the wait by placing a mobile order, think again! Expect a long wait ending with you eventually walking into the store and asking where your food is. So, here is my suggestion. If you live in the area and don 't want to drive 20 minutes to the next McDonald 's, then make sure you check you bag BEFORE you leave the window. If you 're traveling on Hwy 24, then do yourself a favor and drive right by this place. Go on to Richlands (or stop by Richlands before getting to Beulaville) and get your food there. You will have a completely different experience. Your order is much more likely to be correct and you will encounter pleasant and friendly staff. It 's obvious that the franchise owner of this McDonald 's simply doesn 't give a damn about customer service or else they would hire people who actually care about the quality of their work. But it has been like this for many years now and I don 't expect it will ever change.

tierra-f-2
Tierra 26.09.2024 - 08:57

If I could give this establishment 0 reviews I would based off the manger and the little girl at the window with an attitude how do you not have a 6 piece nugget meal but have a the 6 piece mightykids meal. Please make it make sense. Because it doesn't. I'll be reaching out to corporate as well or the owners.

Sirved

Last update : 26.02.2025

2.4 ★ from 64 reviews
jaskolski-mallie
Mallie 26.02.2025 - 03:32

Would give negative stars if I could. Been to this mcdonalds maybe a total of 3 times each time was absolutely horrendously slow, two of the times with major screw ups. First time I had ordered two cheeseburgers (Thats it, just burgers! and receivedjust a set of buns in a wrapper, nothing on the buns either! This most recent time (8/7/22 I went in for two doublecheeseburgers, a mocha frappe, and a sweet tea. I waited over 45 minutes for my food. 45 MINUTES. In which I didn 't end up withmy whole order because their frappe machine was down (during a dinner rush? sure yeah totally . so 45 minutes for 2cheeseburgers and a sweet tea. On top of that every other customer that came in after me was getting their food before me. Andalso on top of that the manager on duty was being extremely rude and hostile to customers who were just trying to order theirfood. This store needs to be either shut down or restaffed.

Dear sweet baby Jesus. I'm done with you McDonald's. A cheese danish, should not be dry and hard enough to shatter on the floor. Bless. ???? and I had to WAIT for THIS? Mercy. Guess you didn't agree with my choice and thought I might need to lay off thesweets? Lol ???? but seriously a cheese danish should not have the texture of a Jolly rancher. Sincerely, A customer without anedible cheese danish ????

aufderhar-abby
Abby 26.02.2025 - 03:32

Corporate needs to come in this establishment immediately and see how she is running this shift. The manager Keisha is running the best and tightest McDonald?s I?ve ever been at. Way to go! First time here and am completely impressed!

osvaldo45-1
Osvaldo 26.02.2025 - 03:32

Manager that is working right now October 31, 2022 T 6:00pm needs to be fired or more training with customer service. She got an attitude with me forgot reason in front of the whole restaurant. I willbe calling headquarters if something isn't done aboutthis.

ernser-jada
Jada 26.02.2025 - 03:32

I go to this Macdonald?s a few times a week but today one of the male workers who took my credit card commented on my face. I have an autoimmune disorder so it causes my nose to be red. (Rosacea) I?m very self conscious about it. He goes ?it always lookslike you have a cold when you come here? when I told him it?s an autoimmune disorder he butts back saying ?still looks like youhave a cold? very rude. Good to know that workers like to make fun of people with disabilities. Very unprofessional. I reallydon?t want to go back but my kids love their cinnamon rolls too much. Hopefully he won?t comment on someone else?s disability orconditions.

Tripadvisor
1.5 ★ from 7 reviews
Restaurantguru
3.0 ★ from 1378 reviews

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