Il Ritrovo - Berlin

Had the worst customer experience there. I am actually coming here really often and I bring most of the time friends and like to share this place with them. Today I came with my French friends, pizza is good as always but when we had to pay, the waiter started to get really rude with us and insult us in italian, saying some racist insult about French people yes we do understand Italian). We still don't know why, maybe we were a bit long to organise the payment together ... anyway it was not busy time and almost no customers... still not a reason to have been insulted! Really disappointed...

Tried to come to this place a few times, despite reading the reviews of the obnoxious staff. When we finally succeeded on a less than busy day at getting a table(less than a quarter of the tables were occupied), surprise surprise! Yep, the staff were clowns. Half of the staff were standing around smoking cigarettes while the other half who were working passed our table multiple times in a ten minute period, without so much as looking at us. So naturally we up and left and went to Napoli across the street for a much cheaper pizza whose staff didn 't ignore us. For the record: This is a very uncommon style of service which is NOT common in Italy. In fact, of all the pizza places I 've been to in Italy, only one had this near exact same type of service, and without surprise it was the worst pizza I had in Italy. Italian service is friendly, inviting and charming. These pseudo-punks can pretend their behavior is authentic, and maybe Berliners fall for this stuff telling themselves that it 's just how real Italians work. If you know your stuff though, you ain 't gonna find this place worthwhile or authentic in any capacity. It 's just a pretentious nonsense.

Had the worst customer experience there. I really come here often and bring the most time friends and share this place with them. Today I came with my French friends, pizza is as always good, but when we had. .

That was good before, but not anymore. I used to come to this restaurant every time I'm in berlin. the service is really bad, the waiters are really rude. we were insulted by one of the waiters freelance, just because we were french. it is.

There are restaurants that belong together: i due forni, il casolare and il ritrovo. they all offer the same great quality for pizza and all have a somewhat bad and unfriendly service. I always love to visit one of their restaurants to enjoy great pizza. il.