Five Guys - Batavia

#16 - Fast Food - Batavia, Burgers, French
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Five Guys

Five Guys
4.4 / 5 (1975 reviews)

Description

Five Guys in Batavia, NY, is a popular American restaurant boasting an impressive average rating of 4 stars. Eager to see what sets this place apart? Here’s what satisfied customers are saying about their experiences at Five Guys. The restaurant welcomes you daily from 11:00 AM to 10:00 PM. If you're curious about the current crowd or would like to make a reservation, feel free to call (585) 344-8400. Prefer dining at home? You can conveniently order your next delicious meal from Five Guys through DoorDash. If you're in the mood for something different, don't miss exploring the offerings at Starbucks and Chipotle Mexican Grill as well. If you enjoyed your visit, we invite you to share your thoughts by leaving a review!.

Last update: 17.01.2026 from: maureen

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★ 4.4 / 5 from 1975 reviews
carlee-capone
26.10.2023

Service: Take out Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Little Cheesburger Fries

sarah-cunningham-far
26.10.2023

Stopped during a long drive. Worst Five Guys we have attended. Burnt, overdone, dry burgers and wrong order. Food: 1 Service: 3 Atmosphere: 3

jennifer-b-library00
26.10.2023

Love dining in or taking out Parking: Has wheelchair parking spots but if you wish to park closer to the building then parking can be an issue Kid-friendliness: Great place for kids Wheelchair accessibility: Has a entrance that can accommodate wheelchairs, most tables can as well and the bathroom Service: Dine in Meal type: Dinner

maureen-koziolek
20.04.2025

Food was average, fries too salty to eat, music so loud we had difficulty hearing the young man taking our order. It was after the typical lunch rush, 2:30 on a Wednesday and 3 customers finishing up, the five employees were more concerned with talkingthan having cleaned a single table, or the messy floor under several of them. When asked if someone could clean one he wiped thesoda machine before heading to the filthiest table and wipe it down with a napkin. I commented about what he was washing it withand told disinfectant, not that we would have known since it was only a wet napkin. When I commented he said well you don 'thave to eat here ... guess what.... this was the company 's third chance... strike strike strike... DONE AND NEVER AGAIN. BTW- the restroom was just as filthy. This was at the location in Batavia NY

tee-em-chef7
20.04.2025

Jacob C (long hair, nose piercing. was super friendly and pleasant to deal with. Watching him work with other customers makes me think he loves his job, and he genuinely cares. Take care of this kid guys. Edit: there are two with long hair and a nosepiercing, the one I?m taking about is shorter and has MUCH longer hair.

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FAQ

The premises in the restaurant are wheelchair accessible and can also be used with a wheelchair or physical disabilities.

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