Taco Bell - Aurora

Really the worst Taco bell in the opposite. for beginners they have strange hours and they will wait longer than they should go through in the car, whether day... read more Really the worst Taco bell in the opposite. for beginners they have strange hours and they will wait longer than they should go through in the car, whether day or time. I'm sure because they're short-size or something, but that doesn't mean I should get totally cold eating in the car. I don't mean that eating was cool and somehow warm, that felt like they kept it in the refrigerator while I was waiting. if you are hungry, you should literally go anywhere unless you feel like time and money. at this point they should only close permanently because it is embarrassing how bad it is.

I placed a mobile order and found the store closed on October 16. The staff refused to refund my money. Lisa, who I assume is a manager, called me and explained... read more I placed a mobile order and found the store closed on October 16. The staff refused to refund my money. Lisa, who I assume is a manager, called me and explained that it was the result of a "series of mistakes," assuring me that I would receive a refund. A week has passed, and I still haven't received anything. I am extremely disappointed with the franchise operating this location. They are often closed when they should be open, the wait times are terrible, and now it feels like they are stealing money from customers. Taco Bell has always been my favorite fast-food place and my go-to choice, but this experience has left me completely frustrated with the brand.

This place really needs to improve! It's nearly impossible to tell when they're open or closed. The drive-thru is incredibly slow, even with just a few cars in... read more This place really needs to improve! It's nearly impossible to tell when they're open or closed. The drive-thru is incredibly slow, even with just a few cars in line. I know it's supposed to be fast food, but this was ridiculous. My “taco” looked awful! I took one bite and tossed the rest of my order in the trash. The meat was terrible – it either came from yesterday or was expired. I've never seen a Taco Bell order look this bad. It's definitely a place to avoid!

The atmosphere was warm and friendly. A lovely lady in the back even offered to buy me a coffee, and although I usually wouldn't accept such a gesture, I happil... read more The atmosphere was warm and friendly. A lovely lady in the back even offered to buy me a coffee, and although I usually wouldn't accept such a gesture, I happily took her up on it. The coffee was perfectly mixed by the morning staff, who were a pleasure to be around. It's clear that they value their customers. I'm so impressed that I'm compelled to write this review and give them a maximum rating. Thank you for your fantastic service!

Sat in the driveway for 10 minutes waiting for someone to come to the speaker. Decided to go inside And only one person was in there and the 2 others were vapin... read more Sat in the driveway for 10 minutes waiting for someone to come to the speaker. Decided to go inside And only one person was in there and the 2 others were vaping by the dumpster I went outside and asked if I could get some help inside open side and 1 girl came up and went came up and was like oh sorry she's making my food and laughed. I said well shouldn't she stop but she's doing to take care of a customer or what about the other person that's still outside? Then she said sorry that's what happens when we get a late start here. I will never return to this location. Very unprofessional and the cashier was the person making the food for the other and she had a horrible attitude with me. Management needs to be set straight here. What a joke.