Prezzo - Redditch
Prezzo
Description
Prezzo Italian Restaurant has arrived in Redditch, located in the Kingfisher Shopping Centre. The stunning, modern interior design includes an impressive wood-burning oven, creating a wonderful atmosphere to enjoy fantastic Italian cuisine in style. Whether dining with friends or having a romantic evening for two, Prezzo Italian Restaurant offers the perfect setting.
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Nestled in a bustling area, this restaurant offers a diverse menu enjoyed by many, featuring excellent gluten-free and vegan options. The food generally receives high praise for its flavor and presentation; however, service experiences vary widely. Some patrons encountered unprofessional staff, prolonged waiting times, and issues with order accuracy, leading to dissatisfaction. Others found the ambiance inviting, with friendly service and a family-friendly atmosphere. While the food quality holds strong, consistent service remains a concern, raising questions about repeat visits for some. Overall, it stands as a venue with potential, but improvements are needed.
The restaurant had a nice atmosphere, the staff was attentive, and the prices were reasonable. The selection and quality of the appetizers were great, and the pizza we shared was a generous portion. However, we were a bit disappointed with the limited choices and quality of desserts.
Finding a table for a family at lunchtime can be challenging, but our experience at this Prezzo was excellent. The service was friendly and efficient, and they offer a children's menu with options like burgers and ice lollies that my grandchildren loved. The restaurant has ample space for high chairs and easy access to bathrooms, perfect for dining out with little ones. The food, basic Italian fare including a variety of pizzas and pasta dishes, was enjoyable. Although my lobster/crab ravioli seemed more like a starter than a main, the pizzas were generous in size. Our total bill, including tip, came to £100, making it a good value dining choice.
The service at this restaurant was extremely poor. The waitress assigned to our table seemed more focused on chatting with her family at the neighboring table. It took four requests to different waitresses to find out the status of my meal, which finally arrived just as my husband was almost finished with his. The manager apologized and removed my main course from the bill, attributing the issues to new staff. While the food was delicious, the lazy and unprofessional service and staff make me hesitant to return to this establishment.
Visited the Redditch branch Saturday evening 2nd July, lady on the desk was rude, not friendly at all, we was sitting for 15 minutes and no one had been over to ask for drinks, so we decided to leave, as we left the same lady asked if there was a problem We said yes, we have been waiting to long, was not interested and just walked off Really bad atmosphere, will take the family somewhere else in future, somewhere that actually makes you feel that they want you there
My boyfriend and I came for a meal for my birthday as we had been a couple of months prior and really enjoyed the food. But for some reason this time I found the service was just off? I ordered a gluten free bolognese and the pasta came cold and undercooked (it was white and hard). The lady tried telling me that gluten free pasta is supposed to be hard as if I’d never eaten it before. I sent it back to be remade but all they did was stir the sauce and put it in the microwave. Absolutely not worth 12 quid. My boyfriend had a pizza which was great! And the original lady that served us was lovely. Probably won’t be returning.