Zizzi - Reading
Zizzi
Description
Our menu offers a variety of delicious Italian dishes, from traditional favorites like pizza and pasta to creative twists like Carbonara with a chorizo crumb and garlic bread with mozzarella 'Nduja sausage. We are always updating our menu with exciting ingredients like vegan jackfruit pepperoni, wild boar meatballs, and 'Nduja sausage to cater to all dietary preferences. Whether you are a meat eater, vegetarian, vegan, or gluten-free, we have something to satisfy your cravings.
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Zizzi Restaurant presents a contrasting tapestry of dining experiences, featuring mouthwatering dishes alongside inconsistent service. While many patrons rave about the delicious food, particularly the pizzas and garlic bread, others lament over poorly executed meals and a lack of attentiveness from staff. The ambiance is generally welcoming, though some visitors report feeling like an inconvenience. Complaints have arisen regarding menu changes and service mishaps, including billing errors and forgotten requests. Amidst the critiques, standout staff members like Magda have been praised for their exceptional hospitality, highlighting the potential for memorable visits amid the restaurant's inconsistencies.
Came here with family, made a booking. It was mildly busy but not frantic. Food was decent, they've changed some of the dishes and not for the better, like vegan lentil bolognese....much preferred the previous version. The service was a bit hit and miss, which wasn't understandable as it wasn't too busy. The men's toilet were out of order, but no sign to say so...so men had to walk up two flights of stairs to see a sign, why not out one at the bottom of the stairs? Trying to get the bill and then pay priced very difficult, we had been tucked away in a corner and forgotten it seems.
The food was lovely. The service, however, was not. We went on Monday Eve and found the staff to lack anny character or even any form of personality or politeness. However, because the food was nice and suited all in our party, and I had a discount code of 30%, we decided to return the following night. When we got there, we felt we were a bother just entering the establishment. The person at the door was obviously fed up working there and found anyone coming in to be a nuisance to them. Not a single smile from our initial server. She even rolled her eyes. Not sure if a nervous tick or she actually just didn’t want to be there and let her sass show. Another server was much nicer. She was very young and actually smiled. Unfortunately, woke we tried to use our voucher on this occasion, we were told it’s not accepted in that branch. We explained we had used it the previous night and were told we shouldn’t have had it accepted. Not a problem, paid in full, but the principal of this situation really annoyed me.i shall be contacting the complaints team.
This is our third visit to Zizi’s and again the experience didn’t disappoint. A very warm welcome, the restaurant was buzzing with people, and we were served very quickly by a really great guy. Our drinks came within 5 minutes of ordering and our pizza arrived very shortly after. The pizza was absolutely delicious and I love the way they are served on a board with a pizza cutter. Well done Zizi’s we had a great time and will definitely be back.
I always have a good experience at Zizzi's and my most recent visit was the cherry on top (in a great way)! They hosted 15 of us for brunch and everything was cooked, served and eaten with smiles !! most delicious lunch and fantastic service xxx
Menu
Pasta
Bread
Seafood
PrawnCalzone