Hiro's Petaluma
Menu
The menu of Hiro's Petaluma from Petaluma includes 139 dishes. On average the dishes or drinks on the menu cost approximately $11.7. You can view the categories on the menu below.
Hiro's in Petaluma is a popular Japanese restaurant known for its fresh sushi and traditional Japanese dishes. The restaurant boasts an intimate setting with large windows that let in natural light during the day and offer street views at night. Customers enjoy the casual and pleasant ambiance, making it a popular spot for lunch and dinner with family and friends. Hiro's has a sushi bar with seating, and the professional and responsive staff ensure a timely service. The menu features bento box combinations, nigiri sushi, sashimi, makimono sushi rolls, salads, and entrees. The restaurant also offers free parking, home delivery, and takeout options. Hiro's is wheelchair accessible and family-friendly.
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Hiro's restaurant presents a mixed dining experience, characterized by its savory offerings and a charming ambiance. While the California rolls and appetizers like the cigar spring rolls receive high praise, service leaves much to be desired. Diners report significant delays, confusion with orders, and overlooked items. Portions have been criticized as diminutive, and there are hints of inconsistency in food quality. Despite these drawbacks, the atmosphere remains pleasant, making it conducive for conversation and special occasions. Many patrons express hope for improvement, suggesting that Hiro's could regain its former culinary glory with better service and attention to detail.
I am not sure why Hiro's has experienced a decline in quality, but they need to address this issue promptly in order to stay in business. When we visited at 6 PM, there were only five other patrons in the restaurant. The staff were friendly, but it took a long time for our food to arrive. I ordered sushi and my wife had a Bento Box, but her food was cold when it finally came. It seemed that there was a lack of coordination between the kitchen staff. Despite my wife's dissatisfaction, the waiter only offered a brief apology and no manager followed up with us. We will give Hiro's one more chance, but if the service does not improve, we may not return.
I believe the waitress was new and overwhelmed. It took 30 minutes to place our order, and at one point, incorrect food was brought to the table. One of the appetizers did not have the scallops as listed on the menu, and my miso soup and house salad were completely forgotten (I realized this after we left). The food was fresh, simple, and beautifully presented. The ambiance was very nice, quiet, and conducive to conversation. The waitress apologized many times and mentioned they were short-staffed, offering us edamame for our patience. The bill took an additional 15 minutes to be picked up. Despite these issues, it was my birthday dinner and nothing could dampen our spirits. I would still consider returning as my son and his girlfriend had a positive experience previously, and I believe this was just a one-time occurrence.
Reservations were required and upon arrival, I had to wait for the doors to be unlocked. However, I was the first to be seated. The staff provided menus and took our drink order. They seated a few other parties before returning to take our order. When we tried to order sushi, we were informed that the sushi chef was going to be late and it would be 30 to 45 minutes before they could prepare any sushi. This was disappointing as sushi was the reason we had come to the restaurant. We changed our order since we were hungry. The food that was prepared was good, but we never received any sushi. No manager or shift leader apologized for not being able to provide what was advertised - sushi.
I had a living social deal and booked 8:30 dinner for two! We arrived a bit late, the waiter did let us know that the kitchen would be closing soon so we looked at the menu right away. We put in our food order and we discussed drinks! The waiter was very helpful and friendly! The food was wonderful, drinks (aphrodisiac and white peach sake blended drink) were great and the waiter was amazing! Really above and beyond service!!! We would for sure come back again! Thank you!
Not so much any more. Food ok, no longer fabulous. Portion sizes tiny. Not that we ever needed all that rice. The fish pieces were minuscule, although fresh-ish. Rainbow roll small. Restaurant could use a deep and thorough cleaning. Server struggled with our order, forgot drinks completely. While we wish Hiro the best as they attempt to return to their former glory, we will wait a while before trying again.
Full Menu
Main Course
Teriyaki Chicken Wingsfive-six wings lightly glazed with hiro's teriyaki sauce
$9.8Small Maki (4 Pcs)
Tekkatuna
$7.1Sushi Rolls
Dragon Rollshrimp tempura, teriyaki snapper, avocado tobiko (flying fish caviar)
$14.1This restaurant offers dishes containing these ingredients
Chicken Teriyakilocal chicken breast green beans glazed in hiro's house teriyaki
$15.6Salads
Seaweed Saladcombination of seaweeds marinated with a light soy sauce based marinade, topped with pine nuts, served over mixed greens
$8.6Sushi
California Rollavocado, cucumber fresh crab with rice outside
$7.1
More information
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