Caffè Nero - Colchester
Caffè Nero
Description
Despite some negative experiences with order accuracy and customer service, this cafe offers a chilled, welcoming environment with clean facilities and good quality drinks. The staff, while in need of some improvement, provide a pleasant atmosphere and helpful service to those in need. Overall, visitors can enjoy a relaxed atmosphere and delicious food, making it a recommended spot for those looking to escape the hustle and bustle of town. Plus, the excellent service provided to a customer with mobility issues adds an extra touch of care to the experience. Despite some areas for growth, this cafe offers a generally positive and enjoyable experience.
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The staff were great but as it was very busy we did have to wait. They were working as quickly as they could
Ordered from just eat paid for the order then when the order arrived there was a note on the bag to say an item is missing no refund or exchange offered! Another item was missing completely and the 1 item out of 3 I did receive was u der cooked and cold! so I phoned the store and the staff were unhelpful and rude so I’ve wasted £20 on items I never received won’t be returning! Staff need training on how to do their jobs and how not to be rude to paying customers very bad service! If I could give 0 stars I would
I can't comment on the coffee, as the shop was so incredibly hot and stuffy that we had to walk out before we ordered. It wasn't even that hot a day. This place needs fans inside
This place is amazing! The staff is very friendly and provides excellent service. I highly recommend it, 100 percent.
We ordered two bacon ciabatta rolls, a chicken focaccia, a latte, and a white coffee. The bacon was overcooked and lacked flavor. The focaccia was decent. The total cost was just over £20, which I did not feel was worth it.
Menu
Coffee
Coffee
Hot Drink
Non Alcoholic Drinks
This restaurant offers dishes containing these ingredients