Panda Express - Pacifica
Panda Express
Description
Panda Express initially wowed patrons with its cleanliness, generous portions, and friendly service. However, recent visits reveal a troubling decline in quality. Diners report disorganized service, cold food, and unappetizing offerings, with some even experiencing aftereffects of illness. Staff interactions vary greatly, with some customers encountering dismissive attitudes, while others praise helpful employees. Despite a diverse menu with appealing options and the perk of a free entrée for survey participants, the overall experience now appears inconsistent. For loyal fans, this once-reliable spot may be losing its charm, leaving customers reconsidering their next visit.
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Feedback
Guy not wearing a mask, breathing all over the food and was laughing about it. He messed up an order and put it into some elses. Just gross overall.
When this place first opened, it really made a great impression. They were clean, friendly, served generous portions, and the food was properly cooked. Unfortunately, I think this will be my last visit. The staff member I interacted with had an attitude and barely acknowledged me. Not only was my food lukewarm, but everything was also cold. I ordered chow mein, and she still ended up giving me the leftovers from an older batch. I mentioned it to her, but she simply looked at me without any response. I’m not sure what’s gone wrong lately, but this place has definitely declined.
The food was beautifully presented, with enticing aromas and vibrant colors, complemented by healthy vegetables, which was a definite plus.
Food: 5 Service: 4 Atmosphere: 4 Service: Dine in Meal type: Lunch Price per person: $10–20
Wanted to thank one of the kitchen team members in the back who didn’t ignore me served me even though it was near closing time! God bless his heart. Food: 5 Service: 4 Atmosphere: 5 Price per person: $10–20
Menu
Panda Cub Meal
Grilled Teriyaki Chicken Panda Cub MealChow Mein; Super Greens; Grilled Teriyaki Chicken; Fruit Side Bottled Water / Kid's Juice
$8.9Broccoli Beef Panda Cub MealWhite Rice; Super Greens; Broccoli Beef; Fruit Side Bottled Water / Kid's Juice
$8.9Orange Chicken Panda Cub MealWhite Rice; Super Greens; Orange Chicken; Fruit Side Bottled Water / Kid's Juice
$8.9Catering
26-30 Person Party BundleYour choice of 4 Party Tray Entrees; 4 Party Tray Sides; Fortune Cookies
$250.1Drinks
Sanzo Lychee Sparkling Water12oz Can