Surf - Newark
Surf
Description
Travelers at the airport can encounter a wide array of dining experiences, as illustrated by a recent blend of reviews. While some patrons rave about the fresh and delicious sushi, highlighting prompt service and a comfortable atmosphere, others express frustration over long wait times and poor service. Complaints range from mismanaged orders and lackluster bagels to unhelpful staff, creating a stark contrast in experiences. Ultimately, the restaurant scene appears to vary greatly, with some customers leaving thrilled and others vowing to avoid the venue in the future, illustrating the unpredictable nature of airport dining.
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Feedback
Great sushi and service. Located in terminal c close to gate 181. Ordered a yellowtail jalapeno and it was delicious. Sushi was fresh and the pieces were large and filling. There were 8 pieces before my pic was taken. Couldn't resist). Location is great with comfortable seating while you wait for your flight . Great service with friendly and helpful staff. Loved it.
Great sushi and service. Located in terminal c close to gate 181. Ordered a yellowtail jalapeno and it was delicious. Sushi was fresh and the pieces were large and filling. There were 8 pieces before my pic was taken. Couldn't resist). Location is great with comfortable seating while you wait for your flight . Great service with friendly and helpful staff. Loved it.
Bagel was cold -right out of freezer, still frozen in places. Sausage the size of .50 piece. Not very good and not worth 12.00. go elsewhere.
This was without a doubt one of the worst experiences I have ever had. The restaurant was empty, but the computer ordering system was difficult to use and it took 38 minutes for a drink and a dry bagel to be delivered (in an airport). I had to get up and search for a server, who was angry and unpleasant. She refused to give me her name (long dark hair, glasses, around 30 years old) and I observed her selectively helping customers. When I asked another employee in the restaurant for a manager, she said there was no manager. I would not recommend SURF at all. I would give it a -50 if possible, but this review site requires at least one star.
The food at this airport restaurant is extremely slow. Even though I ordered something that doesn't need to be cooked, it took a very long time. The restaurant wasn't even busy, yet I saw other customers cancelling their orders and leaving due to the long wait.