Zaxby's - Millbrook
Zaxby's
Description
This restaurant offers a mix of efficient indoor service and a frustrating drive-thru experience, often leading to long wait times. While the friendly staff occasionally make mistakes with orders, such as incorrect sauces, diners appreciate the quality of dishes like the Philly chicken sandwich and loaded fries, especially when made fresh. Customers express disappointment about the lobby's early closing time, which exacerbates drive-thru delays. Overall, the establishment is lauded for its good food but could benefit from improvements in service speed and operational hours.
Images
Feedback
Ordered Big Snax combo in the middle of lunch rush. Had to pull up and wait for it to be brought out. When received no Ranch, tongue torch, napkins etc. Paid extra and nothing.
Why are you closing the lobby at 8 PM every night? It causes cars to wait in line for 30 minutes for their orders! Every time I visit this location, the line extends out to the road.
Tried the new philly chicken sandwich. It was good, but we requested it fresh and had to send back to be remade because they didn't drop it fresh. This is a really good sandwich, but it has to be fresh. The cashier didn't put it on the ticket even though I asked to make it fresh, so I can't blame the kitchen for that. The loaded fries are great also, but you have to get it fresh with extra seasoning. Food is expensive these days so you want what you pay for to be to your liking. I'm sure even these workers want freshly made food when they eat from this and other establishments.
Menu
Zalads
Cobb GrilledCobb GardenBlue BlackenedSandwiches And Meals
Chicken Salad Sandwiches MealCajun Club Sandwich OnlyWings &Amp;Amp; Fingerz
Chicken Fingerz 20 Piece