Mugg Bean - Midrand
Mugg Bean
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The restaurant closes at 9 PM on Sundays, so their hours should be updated on Zomato. We enjoyed an amazing dinner that included a mushroom and bacon bare burger and a Mexican chicken charred corn salad. The service was friendly and efficient. This is one of my favorite places, as the food is consistently good and wholesome.
This particular branch let's the M&B franchise down: One could understand that the restaurant get's busy at certain times but I have a few gripes with that. 1. Everyone know's it's going to be busy on the first Sunday after payday, why not compensate (staff wise) for it? Instead everyone runs around like headless chicken. 2. Regardless of however busy it gets waiting 25 minutes for a single, black, filter coffee is unacceptable. When you try flag a manager down, he runs away and sends a waitress after asking to see the manager, he/she still doesn't appear. As usual, the food is fantastic but service (from waitron and manager) is pathetic. As fast as my local shopping centre goes, this is not the restaurant to visit; better service can be had for less money. Poor from M&B (which I generally hold in high regard).<br/ <br/ A big thank you to Ryan (manager) from this branch; he has invited us over for a chat, sympathised and agreed that 25 mins is too long to wait for a coffee. He has offered us breakfast and restored our faith in the brand. Thank you for the amazing service Ryan, we will definitely return.
Went here twice in my quest to find a decent breakfast place in Midrand and unfortunately this isn't it... it's very busy on a Saturday or Sunday morning so they must be doing something right... what am I missing?
