Casey's - Lee's Summit
Casey's
Description
At Casey's, the atmosphere is warm and friendly, albeit in need of some updates. While many diners rave about the delicious pizzas and prompt service, there is a consistent theme of delays, especially during busy periods. Some customers have faced frustrating experiences with order mix-ups or lackluster responses from management. Nevertheless, the dedication of the staff—who remain courteous and hardworking during peak times—receives commendation. Despite occasional hiccups, the quality of the pizzas and the genuine service make Casey's a worthwhile destination for pizza lovers, though some may find inconsistency in their overall experience.
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Feedback
Ordered a pizza from this location today. All I can say is DAMN! Absolutely delicious! Order was ready as I walked in the door. The lady making it was very nice and the pizza was hot and delicious! For $18, I found my new pizza establishment! Well done guys and gals!
The kind gentleman with long gray hair and a cowboy hat is the only one providing excellent service. Since the lady with long red hair, who worked there for about a decade, left, the quality has taken a nosedive. It's really disappointing now.
I ordered a pizza online and when I arrived to pick it up, it wasn’t ready yet. The place was completely swamped with orders. The staff was working as quickly as they could, and despite the chaos, they were all very kind. My pizza was about 15 minutes late, but I can't complain because one woman was constantly pulling pizzas out of the oven and boxing them up, while three others were making pizzas as fast as they could. It must have been quite stressful, but these women, along with Max at the register, did an excellent job keeping the pizzas coming and ensuring customers were taken care of. It was just an incredibly busy Friday night. Kudos to the employees for their hard work!
Ordered online at 4:45. The wrong pizza arrived at 5:20. I called and spoke with a young male at 530 who would send out the correct pizza but of course he wouldn’t tell me his name. At 6:45pm, nothing came. I called the store and was On hold for 28 minutes trying to reach someone I drove up there instead. You never remade my order. This place is horrible. It’s 7pm and I’m standing at the front counter waiting on a pizza I ordered for delivery at 4:45pm, and still on hold for 38 minutes. I don’t think they answer their phone lines, I couldn’t hear anything ringing as I was standing at the counter. No one was waiting for a pizza to be made but me. WeirdThis is their standard. Ignore the Casey’s responses on how this isn’t how they conduct business. If you have multiple reviews with similar issues, this IS how you are conducting business and this IS your business standard.
We are 3.1 miles away from here but my 5yr old daughter wants to come her just to buy God 2 grow fruit punch and this time she got Unicorn. She also found a Good2grow baked oat ns wheat Unicorn snackers. We came here with our bikes. Staff are very accommodating and helpful.
Menu
Single Topping Pizza
Single Topping Pizza Small (Half Half)Create your own customized pizza! The first topping is included.
$9.0Single Topping Pizza Medium (Half Half)Create your own customized pizza! The first topping is included.
$10.5Single Topping Pizza Large (Whole)Create your own customized pizza! The first topping is included.
$12.0Single Topping Pizza Small (Whole)Create your own customized pizza! The first topping is included.
$9.0Single Topping Pizza Large (Half Half)Create your own customized pizza! The first topping is included.
$12.0Pizza
Mac And Cheese Pizza Large (Whole)$16.0