Chuck E. Cheese - Florence
Chuck E. Cheese
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We had our son’s 3rd birthday party here. Our party ambassador was AMAZING! She made sure that we had enough plates, cups, pizza, everything! She made our son definitely feel like the star of the show!
They are understaffed, but they are working hard to keep everyone happy. Great job, ladies
However, Chuck E. Cheese has really lost its charm. It used to be bustling with children and parties on weekends, but it was practically empty on a Sunday. This decline is largely due to the corporation's decision to remove many attractions, turning the place into just a vast area for games and a small dance floor. There was one birthday party happening, but you could clearly see that the attendees weren't enjoying themselves. The removal of the animatronics was truly the final blow; this venue is nothing like it once was. I give it two more years before Chuck E. Cheese disappears entirely, much like Toys R Us. Unfortunately, people might have to start heading to Dave & Buster's, even for younger kids, as there’s really no reason to visit Chuck E. Cheese anymore. It's such a disappointment.
Don't order your food on the app or online it is a scam.. I ordered breadsticks and they instead of prioritizing my order decided to prioritized the orders in the building. Which was backwards considering it guaranteed you'd get the order faster. If you ordered off the app, but they lied! I never got my order, and the customer service was terrible! I couldn't even get my money back I had to go through some call center to get my money back.
Food was absolutely terrible, tasted like they got it out of the trash, I hate to bash businesses but this was horrible. Games were okay, little kids would enjoy this place rather a staple from my childhood. Service was great, employees were rather upbeat, even for me and my girlfriend. Ticket prizes were okay, a little rigged but inflation I suppose
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