Fazoli's - Festus

Located in Festus, Missouri, Fazoli's offers a mixed dining experience that showcases both delightful service and significant challenges. While many patrons appreciate the friendly and attentive staff, like Kayla, who consistently goes above and beyond, others express frustration with order accuracy and food quality. Complaints include incorrect orders and disappointing dishes, such as bland pasta and sour tea. Despite this, some diners report nostalgic feelings and fond memories tied to their visits. With growing pains in service during busy hours and kitchen cleanliness issues noted, Fazoli's remains a restaurant with potential in need of improvement.