Kfc - Cincinnati
Kfc
Description
This KFC location presents a mixed experience for diners. Several customers report inconsistent orders, poor side dish availability, and indifferent or rude service, even refusing refunds or apologies when mistakes occur. Concerns about cleanliness and payment policies were also raised, impacting overall satisfaction. However, some patrons praise the friendly, positive staff and consistently accurate orders, especially at the drive-thru. Others highlight excellent fried chicken and efficient service despite busy periods. While some find it a reliable spot for indulgent comfort food, others warn that management and quality control issues need significant improvement for a better dining experience.
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Feedback
We often stop by this KFC after visiting the zoo or the Krohn Conservatory, and our orders are always spot on. The young woman at the drive-thru window is incredibly positive and friendly. Although I'm not thrilled about putting on weight, if I have to indulge, I'd rather do it with some delicious fried chicken and biscuits!
I had the best fried chicken I've ever tasted at this restaurant. The staff were lovely, and I had a fantastic experience dining here. Despite how busy it gets, the team provided prompt service and handled everything perfectly.
I was informed at the drive-thru that there would be a 3-minute wait for popcorn chicken, so I was instructed to pull around to the front. However, after waiting 15 minutes and finding the drive-thru empty, I went inside only to discover that my order hadn't even been prepared. To make matters worse, I received cold fries and chicken that was only barely warm.
I visited this KFC and, despite having an hour and a half until closing time, they informed me that they only had sides available. When I inquired about chicken, they were quite rude and insisted, "No, I just told you we only have sides." I will definitely not be returning to this KFC.
Ultimate Bowl was more chicken than mashed potato. Asked for extra gravy, but didn't get it.
Menu
Side Dishes
Vegetarian
Sauces
Non Alcoholic Drinks
Chicken
This restaurant offers dishes containing these ingredients