Chipotle locations vary widely, and one Cincinnati branch exemplifies the dichotomy. While some patrons rave about flawless service, perfect portions, and a clean environment, others express frustration over incorrect orders, ingredient shortages, and declining food quality. Common complaints include long waits despite low foot traffic and inadequate ingredient stocking, leading to disappointing meals. In contrast, dedicated fans celebrate the consistent quality and friendly staff at specific locations, asserting that it’s worth the drive for a satisfying meal. The parking situation remains a minor concern amidst these varied experiences, with some appreciating the ample free parking available.

Last update: 17.01.2026 from: Jennifer

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★ 3.1 / 5 from 8952 reviews

Was Gail Burgess at Chipotle Mexican Grill a mag?
The service was friendly and quick. We found parking right away. The kids loved their meals. We got takeout for dinner, and the price per person was between $10 and $20. The food, service, and atmosphere all received a perfect rating of 5. Recommended dishes include tacos, chips, burrito bowl, burritos, and various dips. There was plenty of parking available in the free parking lot. View all feedback.

What greg rhoades dislikes about Chipotle Mexican Grill:
The service and food at this restaurant have been subpar since the onset of the pandemic. They are currently only offering takeout for dinner, with prices ranging from $10 to $20 per person. The food and service both received a rating of 2 out of 5, as did the atmosphere. View all feedback.