At a Brooklyn CT location, recent visits reveal stark contrasts in experience. While the food’s flavor garnered praise, customer service proved inconsistent. Many patrons reported issues, such as rude drive-thru staff and a lack of management presence, leading to disappointing interactions. Additionally, some menu items, including the "large" Mac and Cheese and chicken wings, fell short of expectations, with complaints about portion sizes and quality. Though some enjoyed their meals, a common thread of unprofessionalism and subpar service raises concerns, leaving diners unsure about their next visit. Overall, this establishment seems to be losing its appeal.

Last update: 17.01.2026 from: JORGE

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★ 2.4 / 5 from 37 reviews

Was David Karpinski at Kfc a mag?

Everything at the restaurant was good, but the receptionist could have been a bit more friendly and smiled more. There was a little confusion at the register when the staff member should have informed the customer behind me that they were all set. View all feedback.

What Nicole Oswell dislikes about Kfc:

I was pleased with the taste of everything I ordered at the restaurant, but I was disappointed to find that my "large" Mac and Cheese only filled my bowl halfway. I didn't notice until I was already home and I'm unable to drive in the dark. I'm not sure if I will be returning in the future. View all feedback.