Fronk's - Bellflower
Fronk's
Description
Fronk's Restaurant offers a mixed dining experience, leaving many patrons dissatisfied with the quality of food and service. Complaints include erroneous orders, overpriced dishes, and poorly prepared meals, overshadowing its potential as a sports bar destination. While some diners praised the atmosphere and crispy appetizers like onion rings, others lamented the lack of attention from staff and inconsistent food quality. Despite occasional positive feedback, the overall sentiment suggests a decline in standards, prompting former loyal customers to seek alternatives elsewhere. If you're in the area, consider checking other local options before settling in at Fronk’s.
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Feedback
If I could give them no stars I would. I made a reservation for Sunday at 5:30pm and arrived 10 minutes early. Multiple table were available upon my arrival, however, my family waited over 25 minutes after my scheduled reservation time to be seated. We were escorted inside to a table near the bar but had to ask the server if she could please seat us outside because the music was so incredibly loud inside and we could not hear each other over the booming base and music. Additionally, my 15 year old son, who was with us, is on the autism spectrum and the loud music and base was even more unbearable for him. We explained to the server that our son has autism and asked if we could be seated away from the speaker. She kindly sat us outside. She returned to take our drink order and informed us that she had lowered the volume to the outdoor speakers a tad to accomodate my son. She further explained that if the manager noticed the volume was lower outside, he would proceed to raise it because he wants it loud regardless of customer complaints. Within 5 minutes the music was blaring loudly again. To make matters worse, our server took our drink order but never returned to take our food order. 20 minutes later we were still waiting to order food. We all became increasingly more uncomfortable with the blaring music and 45 minutes had passed from the time we were seated and still no one had taken our order. My husband looked for the server or Manger to take our order. The manager was MIA and our server was waiting on other tables and was delivery food to parties that arrived much after us. He looked for any employee to request to speak with the manager and was unable to get anyone to help us. Mind you, there was plenty of staff hanging about and the restaurant was NOT full. After finally getting the server's attention, she outright told my husband she was sorry but she had forgotten about us. I refused to stay any longer. My kids and I were miserable. My son could no longer tolerate the blasting music. It is unfortunate that the service and experience was awful. In this day and age, where general awareness on neurodiversity and the need for inclusivity has been so candidly discussed and integrated into most businesses that a hospitality business would be so grossly lacking. Fronk's you are a restaurant not a night club! Music is great but not at the volume in which your staff was playing it. Autism and other pervasive developmental disorders often make those on the spectrum hypersensitive to sound. I am neurotypical, as is my husband and 16 yr old daughter and we ALL felt like the music volume and service made our experience at Fronk's miserable. DO BETTER!!!! We will never come here again!
Truly uneatable expensive food and horrid staff that doesn’t care about their work or customers. I wish Johnny Reb’s still had their bellflower location open because they BLOW Fronks out of the water. Just go down to Long Beach if you want a solid sports bar
Came here for Happy Hour. The moment we walked in the hostess was not very welcoming and in fact was rude and seemed as if she really didn't want to be there. The place was dead so I'm not sure what her problem was. The waitress though was pleasant. Although when you have bottomless mimosas and only 10 people in the restaurant there should be no issue with constant filling up. I had to wait 20 mins and time was almost up by the time she finally came back. I ordered my own plate and apparently she didn't hear me and only came out with only my friends meal which was the nachos and we shared. There was barely any cheese and it wasn't that great on the palette. I did enjoy the drinks, but that was it.
Menu
Chicken Dishes
Mexican Dishes
Sauces
Chicken
Entrées