Kfc - Austin
Kfc
Description
KFC’s recent service has left customers frustrated and disappointed. Patrons report long waits, unprepared orders, and unhelpful, sometimes rude staff, with little communication or signage to guide the experience. Issues include drive-thru closures without notice and mistakes in orders only noticed after leaving. The atmosphere suffers from unpleasant odors, further detracting from the dining experience. While the food itself remains decent, operational inefficiencies and poor customer service overshadow it, highlighting a need for significant management improvements to restore trust and satisfaction. Overall, the current experience falls short of expectations.
Images
Feedback
I ordered and stayed in line for awhile. I asked for six dollar box crispy. When I got home the chicken had no crust and looked like it had been cooked a long time ago. Slow service and chicken had no taste. Will not be returning.
I would give this place a zero if I could. The service was terrible, and the staff was extremely rude. I waited for 15 minutes to pick up my order, only to find out it wasn't ready and would take another 30 minutes to prepare. On top of that, the place had a terrible odor.
Place deserves a zero.Nobody wanted to take my order in the drivethrouh.Window lady seemed nice but wasn't helpful at all so I just left.Don't waste your time or money here.
I have to say, this was the worst experience I've had at a KFC. The guy told me to park and promised he'd bring my food to me. I waited for 15 minutes and then decided to drive around again, even though there weren't any other cars in line. When I got back, the guy had no idea who I was or what I had ordered. It was really frustrating to see that blank look on his face. Unbelievable!
Getting out from work super hungry went there to get some food, food tasted horrible, lady didn’t give me no ketchup- no silverware ? I went back to ask for silverware and she said she didn’t have any so I said how em I supposed to eat my food. I was eating it on my car because I had other errands to run. She was like idk we don’t have any silverware how can they be selling food with no silver ware and only give out 2 ketchups for a lot of food. Rude girl btw never coming back to this location. SMH
Menu
Sandwiches
Spicy Chicken Sandwich Nuggets Box MealOrder for delivery / pick up at a KFC near you & grab our Spicy Chicken Sandwich Nuggets Box Meal! This box includes our premium; all‐white meat; Extra Crispy fried chicken sandwich; plus your choice of side dish; medium drink & 5 of our all‐new 100%
$10.5Classic Chicken Sandwich Nuggets Box MealOrder for delivery / pick up at a KFC near you & grab our Classic Chicken Sandwich Nuggets Box Meal! This box includes our premium; all‐white meat; Extra Crispy fried chicken sandwich; plus your choice of side dish; medium drink & 5 of our all‐new 10
$10.5Family Meals
Free Beverage Bucket 12 Pc. Tenders MealPerfect for dipping; our 12 Piece Extra Crispy Chicken Tenders Meal comes complete + 3 large sides of your choice; 6 dipping sauces & 6 biscuits. Now includes a FREE Beverage Bucket for a limited time only!
$35.1Free Beverage Bucket 16 Pc. Tenders MealOrder now & get a meal fit for the entire family + our 16 Piece Extra Crispy Chicken Tenders Meal! This fried chicken tender meal features 16 of our Extra Crispy tenders; 4 sides of your choice; biscuits & 8 dipping sauces. Now includes a FREE Beve
$50.2Free Beverage Bucket 16 Pc. Chicken MealHave a meal perfect for friends & family! This 16‐piece combo includes our world famous chicken in the KFC recipe of your choice; 4 large sides & 8 biscuits. Choose between our Variety Bucket (4 drums; 4 thighs; 4 breasts & 4 wings) / our all‐dark
$46.1Free Beverage Bucket 12 Pc. Chicken Meal$35.1