Located in an undesirable area, the restaurant faces criticism for both its atmosphere and staff professionalism. While some patrons lament the uncleanliness and frequent disengagement from employees, there are glimmers of hope. Positive reviews highlight exceptional customer service and fresh, well-prepared meals, particularly the blackened tilapia and country fried fish. Regulars appreciate attentive cashiers and the pride taken in food preparation. Although experiences vary widely, the restaurant appears to be striving for improvement, making it a spot worth reconsidering for diners seeking a decent meal with the potential for great service.

Last update: 17.01.2026 from: Angela

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★ 3.8 / 5 from 2190 reviews

Was Matthew Griffin at Captain D's a mag?
I visited this particular Captain D's on a Thursday night with my wife, looking for a quick bite since we were out later than usual. I'm happy to report that we made a great choice. The customer service was outstanding, the organization impressive, and the food was excellent and clean. I'm proud to say that I had a wonderful experience at the Captain D's on Old National. Many places lack pride in their customer servi... View all feedback.

What Hailey Koch dislikes about Captain D's:
I will never return to this restaurant. I would rather drive across town than eat here again. I didn't request blackened shrimp or overly seasoned lemon pepper fish. I advise everyone to stay away. View all feedback.