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Contribute Feedback What Tyler West likes about Subway:
I'm going to post a review because I know that franchise owners don't get enough publicity. More so here as this particular Subway location isn't on a busy intersection or main hub. I'll start with the dining experience. There isn't a lot of seating so customers are encouraged to order their food and go. I imagine they get a lot of lunch traffic from local contractors and service people who intended to do just that,... View all feedback.
What Jameson D doesn't like about Subway:
The food was horrendous The service took an hour and 30 minutes for a small sub. And the ambience was horrible and there was nobody in there. I went in the store and the guy I had a beer belly and he had no shirt on. And I like it sloppy but my meatball sub I think had a human nut in it. View all feedback.
Avoid this subway at all costs!! Take the extra minutes to go to the subway location on Sterling Pkwy. Trust me, I'll save you disappointment. I already don't expect not much from a subway, simple, just go in and get your sandwich and out regardless if customer service sucks. NO, this specific location does not honor any of their promo signs that are posted in their store, nor do they allow their customers to sign into their MVP rewards to collect points. The workers rush you and only care for your money to pay. If I didn't have to worry about feeding my little sisters, I would have definitely left the place without taking the 3 sandwiches and paying just because their attitude needs a reality check. Like I said, don't even come here to give them a chance, everytime I've been here it's the same outcome.
The man worker didn 't want us to enter our number for our rewards. He wouldn 't allow us to get the free cookie after I had just signed up for the MVP Rewards Program and bought a sub, the sign clearly says if you buy a sub and first sign up for the rewards you are guaranteed a free cookie. The man worker did not give us our free cookie and told us to just pay even though we were asking to put our number in for the rewards. Terrible service.
The food was horrendous The service took an hour and 30 minutes for a small sub. And the ambience was horrible and there was nobody in there. I went in the store and the guy I had a beer belly and he had no shirt on. And I like it sloppy but my meatball sub I think had a human nut in it.
So done with these mini subways that don’t offer all the options, like breakfast.
They do not honor any of the promotions from Subway. You are going to lose a lot of business!