Smiles - Wycombe

I’ve used this place for decades and always been very pleased with the food. They responded brilliantly during the pandemic and set up a great ‘click and collect’ system which many in my little road took advantage of. This Friday however things appear to have...really deteriorated. Our family collection was very greasy and cold, and both the haddock and cod were really dry. Maybe this was just a bad day so I’ll give it another go in a couple of weeks, and if things are the same I’ll be off to the chippy in Wooburn Green. Mike.

Whenever we have placed a Web order from this branch of Smiles it has always without fail had something missing and today was no exception.

Ordered cod and chips and a jumbo sausage. I was really pleased that there was an option to have my fish cooked without batter, however the result was an over cooked dry inedible piece of cod. The worst I have ever had. I had to...throw it away after the first bite. The chips and sausage were just average. The restaurant was clean and the service was ok, shame about the food! Wasted £10.

Ordered a large haddock and cod and chips costing around £15 which is £3 more than I usually pay The haddock was large a niece piece of fish but the cod was half the haddock size very tough dry and I was very disappointed I...have been using Smiles for a long time I won’t be any longer Has this place changed hands? Because the quality was very different

The menu of Smiles appears to have been extended recently to include meat so I ordered a takeway of a large lamb Doner with salad and medium chilli sauce to go with our fish and chips. The fish and chips and salad with the Doner...were good, but the Doner meat was flabby and tasetless, almost as if it had been boiled for 2 hours. It was so poor and soft in texture that we suspected it was really cooked and processed meat slices threaded onto a Doner support without any roasting or rotating, then just removed without any further seasoning. Horrible. we gave it to the local birds and fox.