Buffalo Wild Wings - Wooster

Very nice room and very clean. in any case would recommend. family-friendly. a lot of tw is to be seen. service was great. the food was also great. Don't think we could really complain about everything.

I ordered a Fudge cake with Vanilla Ice cream to pickup and when I picked it they only gave me Fudge cake and when I asked for the ice cream, they literally said that they were out of Ice cream and they didn’t even care to take the item out of menu to order, they were not even responsible enough to tell you before you picked it and they were not even sorry!!!

Called earlier in the day to see about making reservations for a large party. They don't take reservations. We had a party of 12. I advised them we would be arriving between 445 500. Our server was prompt getting our drink orders, appetizer orders, brining our drinks and coming back for our food orders. However, they kept adding tables to her, so our service started declining. We ordered shots when our appetizers came out. We didn't get any plates to share appetizers. When our food started coming out, less than 1 2 of our group got their food. Then our server started taking orders at other tables. 5 minutes go by, a few more orders came out. 1 of them wasn't correct and had to be sent back. 10 minutes later, the incorrect order comes out still not correct but he ate it. Still missing one order. 15 more minutes go by, finally we get the last order. Then we finally got our shots. They were not short staffed. There were several other staff standing around. You could see several people in the kitchen. The manager did come out and remove the order that came out late and the one that came out wrong. It was just poorly managed as far as getting the orders out, correct and in a timely fashion. We definitely were disappointed and Im glad we planned for extra time, we were there for nearly 2 hours.

Service was terrible, took a very long time to get our drink orders. Food was good but our table of 8 people were served in a manner that half of our group was almost finished eating before the rest got there food. The restaurant was not even busy.. not the first time I have experienced this, will be my last.

Went in at 5pm on a Saturday, seated immediately. Service was good, with 3 picky eaters 2 out of 3 of our dishes came out right. Wing prices are higher than I would have liked but our burgers were fairly priced. Overall a nice experience, will go back.